Executive Administrative Assistant

JP Morgan Chase; City of Rochester (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

JP Morgan Chase seeks an Executive Assistant within the Community & Consumer Banking Data & Analytics team in a fast-paced environment. The role supports senior leadership, manages calendars, coordinates meetings, and handles travel arrangements with precision.

The position requires five or more years of administrative experience, excellent communication and organizational skills, and proficiency with Microsoft Office.

Qualifications

• At least five years of administrative experience.
• Advanced ability to organize tasks and priorities.
• Discretion and good judgment in confidential situations; experience interacting with senior management.
• Strong interpersonal, written, and oral communication skills.
• Strong proficiency in Microsoft Office suite.
• Excellent telephone etiquette and ability to manage competing priorities (calendar management).

Responsibilities

• Maintain complex and detailed calendars.
• Screen incoming calls and assess priority while protecting information.
• Coordinate internal and external meetings logistics.
• Arrange and coordinate domestic travel with attention to details.
• Organize events, including catering and transportation.
• Process invoices and travel/expense claims per policy and deadlines.
• Assist with staff onboarding and offboarding, including equipment setup and access.
• Produce high-quality emails and messages for all organization levels.
• Maintain department documents and executive bios.
• Handle routine activities independently and report delays in advance.
• Assist in editing spreadsheets and presentations for client meetings.

Skills

Administrative experience

Calendar management

Discretion

Communication skills

Interpersonal skills

Phone etiquette

Education

College degree

Tools

Microsoft Office

Job description

Become an integral part of the Community & Consumer Banking Data & Analytics team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in Community & Consumer Banking Data & Analytics, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio’s
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.