Executive Admin & 504 Coordinator - RA & Communications

Springfield Housing Authority; Springfield (MA); Presencial; USD 52 000 - 76 000; Tempo integral

Resumo da oferta

Springfield Housing Authority is seeking an administrative staff member to manage visitors, correspondence, and inquiries, while supporting executive staff. This role serves as the 504 Coordinator and handles accommodation requests in line with HUD and ADA guidelines.

The position requires strong organization, communication, and customer service skills, with experience in office software and a focus on accessibility and fair housing compliance.

Qualificações

• Associate or college degree preferred with at least three years of general office experience.
• Experience with and working knowledge of Fair Housing laws.
• Strong organization, interpersonal and customer service skills.
• Excellent writing and oral communication skills.
• Working knowledge of local media market and reporting personalities; web site construction/maintenance is a plus.

Responsabilidades

• Greet visitors and provide customer service at the Executive Office.
• Answer incoming calls and direct to the appropriate department.
• Manage mail and electronic correspondence; prepare postage reports.
• Assist in preparing for Board and Resident Advisory Board meetings and corporate events.
• Support HUD, EOHLC, MassHousing reporting and other SHA departments with reports and data.

Conhecimentos

Customer service

Interpersonal skills

Written & verbal communication

Bilingual English/Spanish

Formação académica

Associate or college degree preferred

Ferramentas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descrição da oferta de emprego

Springfield Housing Authority is seeking an administrative staff member to manage visitors, correspondence, and inquiries, while supporting executive staff. This role serves as the 504 Coordinator and handles accommodation requests in line with HUD and ADA guidelines.

The position requires strong organization, communication, and customer service skills, with experience in office software and a focus on accessibility and fair housing compliance.