Exchange Online Administrator / Service Engineer

ManpowerGroup; Seattle (WA); On-site; USD 83,000 - 90,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

HSA

401(k) Match

Weekly Pay

Disability Insurance

Job summary

ManpowerGroup is seeking an Exchange Online Administrator / Service Engineer to design, implement, and manage Exchange Online within a Microsoft 365 environment in Seattle. This onsite role involves L3/ SME-level engineering for complex incidents and mail-flow configurations.

You will implement security controls (SPF/DKIM/DMARC, Defender for Office 365), monitor health, and collaborate with cross-functional teams to deliver secure email services. Compensation is $60-65 per hour, onsite 1-2 days.

Qualifications

• Tenant-level configuration, migrations, and advanced troubleshooting experience.
• Experience implementing Exchange Online security across the platform.
• Ability to lead security implementation projects with 365 security/compliance teams.
• Proficiency in developing runbooks, documentation, and change management processes.

Responsibilities

• Design, implement, configure, and administer Exchange Online within Microsoft 365.
• Provide L3/SME-level service engineering for Exchange Online issues and complex requests.
• Manage mail flow, connectors, domains, distribution groups, and mailbox configurations.
• Implement security controls: anti-spam/anti-phishing, Defender for Office 365, SPF/DKIM/DMARC.
• Monitor service health, troubleshoot delivery/authentication issues, and collaborate with Microsoft support.

Skills

Exchange Online

Security implementation

Change management

Operational documentation

Cross-functional collaboration

Tools

Microsoft Defender for Office 365

Exchange admin tools

Job description

Job Title: Exchange Online Administrator / Service Engineer

Location: Seattle WA 98109 (Onsite: 1–2 days)

Pay Range:$60-65/hr

What's the Job?

• Design, implement, configure, and administer Microsoft Exchange Online services within the Microsoft 365 environment.
• Provide L3/SME-level service engineering for Exchange Online issues, incidents, and complex service requests.
• Engineer and manage Exchange Online configuration, including mail flow, transport rules, connectors, accepted/remote domains, distribution groups, shared mailboxes, resource mailboxes, retention and mailbox policies, and permissions/delegation.
• Implement Exchange Online security controls, including anti-spam/anti-phishing, Microsoft Defender for Office 365 integration, Safe Links and Safe Attachments, impersonation and spoofing protection, mail flow security, authentication/modern authentication controls, and SPF/DKIM/DMARC.
• Monitor service health and message flow, troubleshoot complex delivery/authentication issues, and collaborate with Microsoft support on complex incidents and product-related issues.

What's Needed?

• Strong hands-on experience in Exchange Online service engineering, including tenant-level configuration, migrations, and advanced troubleshooting.
• Experience with Exchange Online security implementation and operational support across the Exchange Online platform.
• Ability to lead or participate in security implementation projects and implement Microsoft 365 security and compliance controls in partnership with security and compliance teams.
• Proficiency in developing operational procedures, technical documentation, runbooks, and knowledge articles, and supporting change management through planning, testing, and production deployment.
• Experience monitoring Exchange Online service health, security events, and operational performance; plus collaboration with cross-functional teams such as Microsoft 365, Identity & Access Management, Security, Compliance, Network, and Infrastructure.

What's in it for me?

• Own meaningful Exchange Online design and operational support work that directly improves security, availability, and governance of messaging services.
• Work closely with Microsoft 365, Identity & Access Management, Security, Compliance, Network, and Infrastructure teams to deliver secure outcomes.
• Build and maintain runbooks, documentation, and procedures that strengthen operational excellence and knowledge sharing.
• Contribute to security and compliance projects across Microsoft 365, including Exchange Online-focused implementations.
• Develop deeper expertise through complex incident support and collaboration with Microsoft support on advanced product issues.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.