Excess Workers' Compensation Claims Manager

SN Branding; St. Louis (MO); Hybrid; USD 88,000 - 114,000; Full time

Benefits offered by this job

Hybrid work environment

Health, dental, vision coverage

401(k) retirement match

Profit sharing

Life insurance and disability

Job summary

Safety National is looking for an Excess WC Claims Manager to oversee high-exposure workers’ compensation claims from start to finish. You will assess coverage, reserve funds, and negotiate settlements while guiding medical and litigation strategies to successful resolutions.

You’ll work closely with TPAs, defense counsel, Medical Management, and internal Claims leadership. A hybrid schedule in St. Louis with remote options is available based on location and audits.

Qualifications

• Bachelor’s degree from an accredited college or university is required.
• 5+ years of workers’ compensation claims adjusting experience.
• Proficiency with Excel, Word, and Microsoft Outlook applications.
• Ability to travel on an as-needed basis for audits and reports.
• Must be presently authorized to work in the U.S. without sponsorship.
• Remote work options for candidates outside the St. Louis area; hybrid work in St. Louis.

Responsibilities

• Manage high-exposure workers’ compensation claims from assignment through closure.
• Evaluate coverage and exposure, establish reserves, negotiate settlements within authority.
• Collaborate with TPAs, defense counsel, Medical Management staff, and internal leadership.

Skills

WC claims adjusting

Independent work

Analytical skills

Excel

Communication

Travel

Education

Bachelor’s degree

Tools

Excel

Word

Outlook

Job description

At Safety National, we don’t just offer jobs – we build careers with purpose! Since 1942, we’ve been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your success—both personally and professionally. Ready to grow with us?

This opportunity is in the Claims department

Our Claims Department oversees both high-exposure workers’ compensation and liability claims. As an unbundled carrier, we work actively with third-party administrators (TPAs) and self-administered accounts to assist in guiding claims to a successful resolution. As an excess carrier, the catastrophic claims we handle keep our group challenged, but the uniqueness provides plenty of growth opportunities.

Role Description

As an Excess WC Claims Manager, you will manage high-exposure workers’ compensation claims from initial assignment through closure while helping protect Safety National’s interests and deliver effective claim outcomes. You will evaluate coverage and exposure, establish and update reserves, negotiate settlements within your authority, and help guide the medical and litigation strategies that drive claims toward successful resolution.

In this role, you will collaborate closely with third-party administrators, defense counsel, Medical Management staff, vendor partners, Underwriters, and internal Claims leadership. You will direct and advise TPAs on claim handling, monitor counsel performance, identify reinsurance involvement, and communicate on large losses, problem accounts, and TPA concerns. Your workers’ compensation expertise, analytical judgment, and ability to work independently will be essential as you manage complex claims across multiple stakeholders.

You will also process reimbursement and vendor check requests in accordance with department procedures and authority levels, maintain required claim file documentation, provide reinsurance updates, and travel as needed for TPA and LPT audits, underwriting-requested audits, and problem claims. Throughout your work, you will embody Safety National’s core values of Relationships, Integrity, Teamwork, Balance, and Stability.

Qualifications

Education

A Bachelor’s Degree from an accredited college or university is required.

Required Qualifications

• 5 or more years of experience in Workers’ Compensation claims adjusting with an insurance carrier or Third-Party Administrator.
• Motivated self-starter with the ability to work independently.
• Strong organizational and analytical skills.
• Excellent written and oral communication skills.
• Proficiency with Excel, Word, and Microsoft Outlook applications.
• Ability to travel on an as‑needed basis for TPA and LPT audits, underwriting‑requested audits, and problem claims, with completion of reports in accordance with department procedures.
• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.
• Qualified candidates residing outside the St. Louis metropolitan area are eligible to work remotely or in one of our regional offices. For candidates who reside in the St. Louis metropolitan area, if hired you will be required to work a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd, Saint Louis, MO. All employees are required to sign a Remote Work Agreement and/or follow our Work From Home policy, which will be provided to all candidates selected to interview.

Preferred Qualifications

• Experience adjusting Workers’ Compensation claims in multiple jurisdictions.

Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

Total Rewards That Put Employees First

In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer. Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k)-retirement savings match and an annual profit sharing contribution. We proudly offer family forming benefits for adoption, fertility and surrogacy, generous paid time off and paid holidays, paid parental and caregiver leave, a hybrid work environment, and company-paid life insurance and disability. To support employees in their career journeys, we provide professional growth and development opportunities in addition to employee recognition and well‑being programs.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market‑based compensation. In our vision to be First with Co‑Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target base salary range for this position is $88,000 to $113.500. Compensation for the successful candidate will consider the candidate’s particular combination of knowledge, skills, competencies, experience and geographic location.