Excess Construction Claims Expert

Markel; Richmond (VA); On-site; USD 78,000 - 107,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with employer match

Employee Stock Purchase Plan

PTO and holidays

Job summary

Markel seeks a Senior Claims Examiner to handle moderate to high complexity claims from coverage inquiry through resolution, emphasizing liability assessment, quantum analysis, and negotiations in disputes. You will use independent judgment and train others as needed.

You will represent Markel in mediations and trials, coordinate with underwriters, and lead investigations with experts to mitigate indemnity and expenses while communicating progress to stakeholders.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 7 years of claims handling experience.
• Must have or be eligible to receive claims adjuster license.
• Industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or participation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc.).
• Strong communication, negotiation, and litigation management skills.

Responsibilities

• Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
• Analyzes coverage and communicates coverage positions.
• Prepares coverage position letters on matters and refers suspicious losses to SIU and assist in the investigation and settling of claim.
• Conducts, coordinates, and directs investigation into loss facts and extent of damages.
• Directs and monitors assignments to experts and outside counsel.
• Evaluates information on coverage, liability, and damages to determine the insured's exposure.
• Sets reserves within authority or makes claim recommendations concerning reserve changes to manager.
• Negotiates and settles claims typically in litigation within authority.
• Presents at roundtables to senior claims leaders and underwriters on cases going to trial and provides advice/insight on other claims going to trial.
• Participates in special projects having an impact on the business. May be assigned project lead for larger projects.
• Represents Markel at mediations, trials, and conferences.
• Pulls and analyses loss information for business stakeholders and presents information during meetings with underwriters and/or insureds.
• Assists in training of new hires and provides guidance to others within claims department.
• Compliance with Claims Handling Guidelines and best practice procedures.

Skills

Communication skills

Analytical thinking

Negotiation

Time management

Litigation management

Customer service

Microsoft Office

Knowledge of tort law

Autonomy

Education

Bachelor’s degree or equivalent

JD or advanced degree a plus

Tools

Microsoft Office (Excel/Outlook/PowerPoint/Word)

Job description

Markel seeks a Senior Claims Examiner to handle moderate to high complexity claims from coverage inquiry through resolution, emphasizing liability assessment, quantum analysis, and negotiations in disputes. You will use independent judgment and train others as needed.

You will represent Markel in mediations and trials, coordinate with underwriters, and lead investigations with experts to mitigate indemnity and expenses while communicating progress to stakeholders.