Exam Proctor (Part-Time, Training Provided)

PSI Services LLC; Raleigh (NC); On-site; USD 21,000 - 22,000; Part time

Job summary

PSI Services LLC in Raleigh, NC is seeking a Test Center Administrator (Exam Proctor). This entry-level role focuses on maintaining exam integrity and delivering a smooth, professional experience for every test taker.

Training provided to develop accuracy, customer service, and a calm testing environment. The position is part-time with a schedule including Tuesdays and Thursdays 11am–8pm, Wednesdays 11am–3pm, and select Saturdays 8am–3pm.

Qualifications

• High school diploma or equivalent.
• US citizenship required.
• Customer service experience preferred; training provided.
• Strong communication and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Strong communication

Customer service

Basic computer skills

Microsoft Office

Attention to detail

Calm under pressure

Physical stamina

Exam security awareness

Education

High school diploma or equivalent

Job description

PSI Services LLC in Raleigh, NC is seeking a Test Center Administrator (Exam Proctor). This entry-level role focuses on maintaining exam integrity and delivering a smooth, professional experience for every test taker.

Training provided to develop accuracy, customer service, and a calm testing environment. The position is part-time with a schedule including Tuesdays and Thursdays 11am–8pm, Wednesdays 11am–3pm, and select Saturdays 8am–3pm.