Part-Time Exam Proctor & Test Center Admin

PSI Services LLC

Los Angeles (CA)

On-site

USD 21,000 - 22,000

Part time

6 days ago

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Job summary

PSI Services LLC in Wilmington, NC is seeking a Test Center Administrator (Exam Proctor) to support test administration with integrity and customer service. This entry‑level role includes training, opening/closing procedures, and ensuring a smooth testing experience for every candidate.

The position requires a high school diploma or equivalent, US citizenship, and strong communication with attention to detail.

Qualifications

High school diploma or equivalent.
US citizenship is required.
Customer service experience preferred (training provided).
Strong communication skills and attention to detail.
Ability to remain calm under pressure and handle sensitive situations.
Basic computer skills; Microsoft Office experience is a plus.
Physical ability to stand/walk for up to 40% of your shift.
Commitment to exam security and compliance.

Responsibilities

Welcome test takers and explain testing procedures clearly.
Verify IDs and maintain strict exam security protocols.
Set up workstations and troubleshoot technical issues with internal teams.
Supervise exams and ensure compliance with PSI policies.
Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
Provide support for test takers with accessibility needs.