Part-Time Exam Proctor | Test Center Administrator

PSI Services LLC; Wilmington (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

PSI Services LLC is seeking a Test Center Administrator (TCA) to manage exam sessions at our Wilmington, NC center. This entry-level role offers on-site work, training, and a customer-service focus to ensure a secure, smooth testing experience.

Responsibilities include welcoming test takers, verifying IDs, setting up workstations, and collaborating with IT to resolve issues. Candidates should have a high school diploma and US citizenship, with the ability to stand during shifts.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer Service Experience Preferred (training Provided).

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Strong communication skills

Attention to detail

Calm under pressure

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a Test Center Administrator (TCA) to manage exam sessions at our Wilmington, NC center. This entry-level role offers on-site work, training, and a customer-service focus to ensure a secure, smooth testing experience.

Responsibilities include welcoming test takers, verifying IDs, setting up workstations, and collaborating with IT to resolve issues. Candidates should have a high school diploma and US citizenship, with the ability to stand during shifts.