Exam Application Specialist II

Creighton University; Omaha (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

Creighton University’s Center for Faculty Excellence seeks an Exam Application Specialist II to support electronic assessments across campus-based, hybrid, and distance-learning courses. You will manage exam applications and question banks, provide technical support and training, ensure assessment quality and security, and support accessible examination practices.

Collaborate with faculty to develop, configure, quality-check, and evaluate exams using Examplify and related tools, while

Qualifications

• Proven ability to troubleshoot instructional technologies and provide remote technical support.
• Experience delivering training both in person and virtually.
• Excellent written and verbal communication, organizational and time-management skills.
• Strong attention to detail, with project management and problem-solving abilities.
• Ability to manage multiple priorities, work independently, and collaborate with faculty and staff.
• Familiarity with electronic assessment platforms, LMS, and online proctoring tools.

Responsibilities

• Manage ExamSoft item banks and exam delivery, including organization and analysis.
• Collaborate with faculty to develop, configure, quality-check, administer, and evaluate electronic exams using Examplify.
• Oversee exam schedules, security settings, downloads, logs, and online proctoring concerns.
• Provide technical support to faculty and students and escalate complex issues.
• Manage data imports/exports across ExamSoft, Canvas, Examity, and reporting systems.
• Collaborate with Student Accessibility Services to implement examination accommodations.
• Develop and deliver training and onboarding materials about exam procedures and software updates.
• Assist with examination policies, academic misconduct investigations, and survey testing.
• Train new team members and represent the CFE in presentations.

Skills

Troubleshooting

Training delivery

Communication

Organization

Time management

Editing

Project management

Problem solving

Collaboration

LMS familiarity

Exam platforms

Tools

ExamSoft

Canvas

Examity

Examplify

Job description

The University’s Center for Faculty Excellence (CFE) seeks a detail-oriented and collaborative Exam Application Specialist II to support the development, administration, and security of electronic assessments across campus-based, hybrid, and distance-learning courses.

Working closely with faculty, students, and University staff, this position manages exam applications and question banks, provides technical support and training, ensures assessment quality and security, and supports accessible and effective examination practices.

Key Responsibilities

Manage ExamSoft item banks and exam delivery, including assessment organization, user training, and item performance analysis.

Collaborate with faculty to develop, configure, quality-check, administer, and evaluate electronic exams using Examplify and related applications.

Manage exam schedules, security settings, downloads, exam logs, and online proctoring concerns.

Provide technical support to faculty and students, resolve issues, respond to support tickets, and elevate complex problems as needed.

Manage data imports and exports across ExamSoft, Canvas, Examity, and other reporting systems.

Collaborate with Student Accessibility Services to implement and maintain examination accommodations.

Develop and deliver training, onboarding materials, and communications about exam procedures and software updates.

Assist with examination policies and procedures, academic misconduct investigations, report editing, and survey testing.

Train new team members, represent the CFE in presentations, and maintain knowledge of educational technology trends and best practices.

Required Qualifications

At least two years of experience in an academic learning environment. Experience in distance Higher Education preferred.

Knowledge, Skills, and Abilities

Proficiency in troubleshooting instructional technologies and providing remote technical support.

Ability to develop and deliver training in person and virtually.

Excellent written and verbal communication, organizational, time-management, and editing skills.

Strong attention to detail, project management, and problem-solving abilities.

Ability to manage multiple priorities, work independently, and collaborate professionally with faculty, staff, administrators, and University leadership.

Familiarity with electronic assessment platforms, learning management systems, and online proctoring tools.

About Us

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination. Creighton complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Applicants with disabilities needing reasonable accommodations to complete the application or hiring process should contact Human Resources at [e-mail]. Creighton University seeks candidates who understand, respect, and can contribute to the University's mission and values.

Job Info

• Job Identification 574
• Job Category Academic & Student Affairs
• Posting Date 10/22/2026, 04:34 PM
• Job Schedule Full time
• Locations 2500 California Plz, Omaha, NE, 68178, US