EVSE Technical Support Specialist – Costa Mesa

Zero Impact Solutions; Costa Mesa (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time off

Job summary

Zero Impact Solutions in Costa Mesa, CA, is seeking a Technical Support representative to provide exceptional customer service and technical support related to EV Charging solutions. In this role, you will coordinate schedules, handle customer inquiries, and collaborate with internal teams for project tracking.

The ideal candidate will have a Bachelor’s degree in computer science or engineering, experience in customer technical support, and strong analytical skills. Join us to work in a rapidly growing renewable energy company.

Qualifications

• Bachelor’s degree in computer science, engineering, or equivalent experience.
• Customer technical support experience solving complex problems.
• Ability to communicate effectively and provide training.

Responsibilities

• Coordinate scheduling between service providers and internal teams.
• Act as frontline support for customer inquiries and issues.
• Work with engineering team to understand the EV charging ecosystem.

Skills

Technical support experience

Attention to detail

Analytical ability

Customer service skills

Knowledge of EV charging

Education

Bachelor's degree in computer science or engineering

Job description

Zero Impact Solutions in Costa Mesa, CA, is seeking a Technical Support representative to provide exceptional customer service and technical support related to EV Charging solutions. In this role, you will coordinate schedules, handle customer inquiries, and collaborate with internal teams for project tracking.

The ideal candidate will have a Bachelor’s degree in computer science or engineering, experience in customer technical support, and strong analytical skills. Join us to work in a rapidly growing renewable energy company.