Senior EVSE Technical Support Engineer

Zero Impact Energy Group; Costa Mesa (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

A renewable energy provider is seeking a Technical Support representative in Costa Mesa, CA. This mid to senior-level role involves providing customer support for EV charging solutions, coordinating with internal teams and ensuring 24/7 service coverage. Applicants should have at least 5 years of technical support experience, a relevant degree, and strong analytical skills. This role offers an opportunity to engage deeply with the renewable energy sector and develop technical expertise.

Qualifications

• 5+ years of customer technical support experience solving technical problems.
• Bachelor's degree in a relevant field or equivalent experience.
• Technical/diagnostic ability along with analytical skills.

Responsibilities

• Coordinate scheduling for 24/7 coverage.
• Provide frontline support to customer inquiries.
• Collaborate with engineering for technical understanding.
• Occasionally travel for hands-on support.

Skills

Customer technical support experience

Analytical problem-solving

Attention to detail

Knowledge of EV charging

Technical/diagnostic ability

Education

Bachelor’s degree in computer science, engineering, or related field

Job description

A renewable energy provider is seeking a Technical Support representative in Costa Mesa, CA. This mid to senior-level role involves providing customer support for EV charging solutions, coordinating with internal teams and ensuring 24/7 service coverage. Applicants should have at least 5 years of technical support experience, a relevant degree, and strong analytical skills. This role offers an opportunity to engage deeply with the renewable energy sector and develop technical expertise.