EVS Utility: Guest Experience & Cleaning Pro

Bally's Corporation; Dover (DE); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

DART free rides for new hires

Job summary

Bally’s Corporation is hiring for a housekeeping associate in Dover, DE. The role focuses on delivering exceptional guest service while performing thorough cleaning of floors, restrooms, surfaces and gaming areas.

You will greet guests, handle trash, restock closets, and assist with daily maintenance tasks. The position requires a High School diploma, English proficiency, reliability, and the ability to work weekends, holidays, and nights as scheduled.

Qualifications

• High School diploma or GED required.
• Must understand and communicate in English.
• Reliable and have initiative.
• Able to work independently and follow directions.
• Willingness to work weekends, holidays and nights as needed.

Responsibilities

• Enhance guest experience by delivering exceptional service.
• Clean floors, surfaces and restrooms; perform spot cleaning.
• Monitor and empty ash/trash containers; remove trash.
• Clean ashtrays and glass surfaces; maintain cleanliness.
• Restock and organize storage areas daily.
• Clean slot bases/machines and arrange seating as needed.
• Greet guests and assist with inquiries.
• Use cleaning chemicals and safety equipment as trained.
• Report maintenance issues to supervisor promptly.
• Complete daily cleaning projects and tasks.
• Secure lost‑and‑found items and maintain records.
• Maintain knowledge of the property and operations.
• Contribute to cost reductions and efficiency improvements.
• Train new employees as needed.
• Represent Bally’s Hotel and Casino positively to guests and staff.
• Follow department policies and recycling standards.
• Comply with safety rules and company procedures.

Skills

English communication

Reliability

Initiative

Independent work

Education

High School diploma or GED

Job description

Bally’s Corporation is hiring for a housekeeping associate in Dover, DE. The role focuses on delivering exceptional guest service while performing thorough cleaning of floors, restrooms, surfaces and gaming areas.

You will greet guests, handle trash, restock closets, and assist with daily maintenance tasks. The position requires a High School diploma, English proficiency, reliability, and the ability to work weekends, holidays, and nights as scheduled.