Guest-Focused EVS Attendant & Cleaning Specialist

Bally's Corporation; Illinois; Hybrid; USD 18,000 - 25,000; Full time

Job summary

Bally's Corporation is seeking a Cleaning and Guest Services Associate to support casino operations. You will build guest relations, ensuring guests feel welcome and comfortable, while maintaining clean front and back of house areas including slot machines, floors and restrooms.

Responsibilities include routine cleaning tasks, trash removal, and ensuring safety procedures are followed. A high school diploma or GED is preferred, with a professional demeanor and strong teamwork and communication

Qualifications

• High school diploma or GED preferred.
• Strong teamwork, interpersonal and communication skills.
• Professional demeanor with guests and team members.

Responsibilities

• Build guest relations by talking with guests and making them feel welcome.
• Clean slot machines, floors, windows, walls, stairs and elevators in front and back of house areas.
• Vacuum floors; clean, disinfect and restock restrooms; mop near bars and entrances.
• Remove trash and debris; manage waste and maintain cleanliness.
• Use cleaning chemicals and equipment safely per manufacturer instructions.
• Answer calls promptly and professionally; participate in drills.
• Know guest alcohol limitations and company policies.
• Maintain a clean and orderly work area; adhere to policies.
• Handle guest complaints with discretion and escalate when needed.
• Work a flexible schedule including late nights, weekends, and holidays.

Skills

Teamwork

Interpersonal skills

Guest service

Communication

Education

High school diploma or GED

Job description

Bally's Corporation is seeking a Cleaning and Guest Services Associate to support casino operations. You will build guest relations, ensuring guests feel welcome and comfortable, while maintaining clean front and back of house areas including slot machines, floors and restrooms.

Responsibilities include routine cleaning tasks, trash removal, and ensuring safety procedures are followed. A high school diploma or GED is preferred, with a professional demeanor and strong teamwork and communication