EVS Supervisor: Elevate Clean, Guest-Ready Environments

MGM Resorts International; Springfield (MA); Hybrid; USD 38.000 - 53.000; Vollzeit

Benefits dieser Stelle

Healthcare benefits

Free meals in employee dining room

Discounts with partners (travel, tech,

Time off benefits

Zusammenfassung

MGM Springfield is hiring an Environmental Services Supervisor to lead a dedicated EVS team, conduct daily inspections, and uphold top cleanliness standards across the property.

You will supervise scheduling, coaching, and training, while coordinating with leadership on operational needs and guest satisfaction. The role requires a high school diploma and 2+ years in EVS supervision, with availability for swing and grave shifts.

Qualifikationen

• High School Diploma or GED.
• 2+ years of Environmental Services supervisory experience.
• Able and willing to work Swing and Grave Shifts, Sundays-Tuesdays with off Wednesdays/Thursdays including holidays.

Aufgaben

• Supervise a team of Environmental Services (EVS) employees, including scheduling, coaching, counseling, and training.
• Address employee questions and guest concerns to ensure adherence to procedures and service standards.
• Provide direction to achieve high cleanliness standards in the casino, public areas, offices, and other required spaces.
• Conduct daily inspections, briefings, and team updates; train and ensure compliance.
• Prepare end-of-shift reports and assist with facilities maintenance issues.

Kenntnisse

Team supervision

Shift flexibility

Ausbildung

High School Diploma

Jobbeschreibung

MGM Springfield is hiring an Environmental Services Supervisor to lead a dedicated EVS team, conduct daily inspections, and uphold top cleanliness standards across the property.

You will supervise scheduling, coaching, and training, while coordinating with leadership on operational needs and guest satisfaction. The role requires a high school diploma and 2+ years in EVS supervision, with availability for swing and grave shifts.