Environmental Services Supervisor: Elevate Guest WOW

MGM Resorts International

Las Vegas (NV)

On-site

USD 42,000 - 62,000

Full time

3 days ago

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Benefits offered by this job

Wellness programs

Employee discounts

Free meals

Free parking

Health benefits

Professional development

Job summary

MGM Resorts International in Las Vegas, NV seeks an Environmental Services Supervisor to enhance guest experiences through proactive leadership and superior cleaning standards. You will guide a team of EVS staff, ensuring consistent service quality across casino and public areas.

Responsibilities include shift supervision, coaching, inspections, and coordinating with facilities on maintenance issues. The role emphasizes professional service, teamwork, and responsive guest care in a dynamic

Qualifications

Minimum 21 years old
High School Diploma or GED required
Minimum of 2 years of relevant prior experience
Experience in general cleaning within a resort environment preferred

Responsibilities

Supervise EVS team; assist with scheduling, coaching, counseling and training
Address employee questions and guest concerns to ensure service standards
Provide direction to achieve high cleanliness across casino, public areas, offices
Conduct daily inspections, briefings and training updates
Prepare end of shift reports and coordinate facility maintenance issues
Deliver professional, friendly and engaging service consistently
Assist with other administrative and operational tasks with department leadership