EVS & Facilities Shift Manager: Elevate Guest Experience

Caesars Entertainment; Shelbyville (IN); On-site; USD 52,000 - 75,000; Full time

Job summary

Caesars Entertainment is seeking an EVS/Facilities Shift Manager at Horseshoe Indianapolis. You will supervise daily shift operations, ensure guest service excellence, and lead recruitment, onboarding, and training initiatives.

You will also oversee payroll, HR documentation, and purchasing while maintaining confidentiality and adherence to policies and regulations. A technical degree or related certification is preferred, with strong communication and interpersonal skills essential.

Qualifications

• Technical degree or certification in a related field is preferred.
• Strong verbal and written communication skills are essential.
• Previous supervisory experience in facilities or EVS is desired.

Responsibilities

• Oversee daily shift operations in the EVS/Facilities department.
• Provide excellent customer service to employees and vendors.
• Recruit, onboard, evaluate staff, and implement training.
• Update SOPs and ensure compliance with policies and regulations.
• Manage payroll, HR documentation, and purchasing processes.
• Maintain confidentiality and professional standards at all times.

Skills

Leadership / supervision

Strong verbal and written comms

Interpersonal skills

Microsoft Office proficiency

Education

Technical degree or certification in related field

Tools

Floor Care Certification

Microsoft Office Suite

Job description

Caesars Entertainment is seeking an EVS/Facilities Shift Manager at Horseshoe Indianapolis. You will supervise daily shift operations, ensure guest service excellence, and lead recruitment, onboarding, and training initiatives.

You will also oversee payroll, HR documentation, and purchasing while maintaining confidentiality and adherence to policies and regulations. A technical degree or related certification is preferred, with strong communication and interpersonal skills essential.