Events & Visitor Experience Coordinator

Eastern Iowa Community College; Iowa; On-site; USD 21,000 - 24,000; Part time

Job summary

Eastern Iowa Community Colleges is seeking a Building and Event Assistant for the Bickelhaupt Arboretum in Clinton, IA. This part-time, on-site role supports daily operations, hospitality, and event execution of the facility.

30-39 hours weekly; on-site at the arboretum. Applicants must be authorized to work in the U.S. and are not eligible for visa sponsorship at this time. Salary ranges from $15.05 to $17.36 per hour depending on experience and event needs.

Qualifications

• High school diploma or equivalent education required.
• 1 year of experience in hospitality, event support, customer service, or a related field.
• Strong interpersonal, public relations, and communication skills to engage effectively with diverse visitors.
• Must be available and able to work a flexible schedule, including evenings and weekends based on event needs.
• Demonstrated ability to work collaboratively with team members and independently with minimal supervision.
• Basic problem-solving skills and a proactive approach to maintaining facility safety and cleanliness.

Responsibilities

• Welcome, host, and conduct informative tours of the building for visitors, community members, and prospective clients.
• Provide exceptional customer service and accurate information regarding the facility, its history, and upcoming events.
• Coordinate and execute the physical setup and tear-down of events, including arranging tables, chairs, signage, and basic AV equipment.
• Collaborate with internal departments and staff to facilitate and support internal programming and events.
• Monitor the facility during shifts to ensure a clean, safe, and secure environment for all guests.
• Serve as the on-site liaison for event hosts, vendors, and attendees, responding to immediate inquiries and troubleshooting logistics in real-time.
• Ensure spaces are locked, secured, and properly reset at the conclusion of events or building hours.
• Perform other duties as assigned to support the overall success of the facility’s operations.
• Perform all other appropriate duties and responsibilities as assigned by the Associate Director, Bickelhaupt Arboretum

Skills

Hospitality experience

Customer service

Communication skills

Teamwork

Flexibility

Problem-solving

Education

High school diploma or equivalent

Job description

Eastern Iowa Community Colleges is seeking a Building and Event Assistant for the Bickelhaupt Arboretum in Clinton, IA. This part-time, on-site role supports daily operations, hospitality, and event execution of the facility.

30-39 hours weekly; on-site at the arboretum. Applicants must be authorized to work in the U.S. and are not eligible for visa sponsorship at this time. Salary ranges from $15.05 to $17.36 per hour depending on experience and event needs.