Events Training & Onboarding Lead

PRO EM Party and Event Rentals; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401(k)

Job summary

PRO EM Party and Event Rentals in Phoenix, AZ, is seeking a Training Manager to lead training and development for the Event Resources team. You will oversee onboarding, compliance, and the creation of engaging courses that support independent and sustainable learning.

This role ensures new hires are added to the correct learning path and tracks participation to meet organizational goals, coordinating with Operations, Event Resources, and Administration to schedule onboarding and update training

Qualifications

• Minimum 3 years of experience as a trainer or in training/coordinating roles.
• Certification or education in training/presentation skills and training material creation preferred.
• Ability to actively engage a group of people for extended periods of time.
• Ability to transfer knowledge and provide clear direction and explanations.
• Proficient in MS Word, Excel, and PowerPoint.
• Bilingual Spanish verbal and written communication is a plus.

Responsibilities

• Schedule training classes, new employee orientations, and onboarding classes as needed.
• Onboard and train new employees to effectively and successfully perform their job.
• Act as a liaison between employees and management to resolve scheduling or training issues.
• Develop engaging courses and training materials that support independent and sustainable learning.
• Continuously evaluate all training materials to ensure they are up to date and utilized effectively.
• Deliver all training content which supports the organization's functional and organizational objectives.
• Communicate training schedules, requirements, and ongoing transformation efforts and updates to the organization to instill accountability and support.
• Build rapport and trust across the organization to positively influence the change acceptance process.
• Develop and implement new training programs which offer solutions to business and operational challenges.
• Develop and implement a system to track and report training attendance, completion rates, and performance assessments.
• Provide logistical and administrative support for training sessions, including preparing materials and managing schedules.
• Ensure a full understanding of the company's policies, procedures, and safety initiatives in order to support the organization's training program, and support company safety initiatives through coordination and communication.

Skills

Group facilitation

Training delivery

Interpersonal skills

Bilingual Spanish

Attention to detail

Communication

Education

Training certification

Tools

MS Office

LMS

E-learning tools

Job description

PRO EM Party and Event Rentals in Phoenix, AZ, is seeking a Training Manager to lead training and development for the Event Resources team. You will oversee onboarding, compliance, and the creation of engaging courses that support independent and sustainable learning.

This role ensures new hires are added to the correct learning path and tracks participation to meet organizational goals, coordinating with Operations, Event Resources, and Administration to schedule onboarding and update training