Events & Special Services Lead - Campus Facilities

HES; St. Louis (MO); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

401K/403b Plan

Job summary

HES Facilities Management is seeking an Assistant Director of Special Services for 5012(Events) to lead on-site operations, oversee a team of over 12 associates, and ensure exceptional client service for campus events. You will coordinate cleaning, event setup, and project work while promoting safety and adherence to university policies.

The role emphasizes training and developing staff, maintaining strong customer relations, and delivering high-quality services in an academic environment.

Qualifications

• 3-5 years’ experience managing and supervising custodial services.
• Basic custodial knowledge, computer literacy, mechanical knowledge, good oral and written communication skills, and good mathematical competency.
• Demonstrate passion for training, developing, motivating and investing in team members.

Responsibilities

• Provide onsite leadership and direction for Special Services operations including selection, direction, and training of associates.
• Supervise more than 12 employees including one supervisor; meet client expectations and corporate goals.
• Organize, schedule, assign and perform daily work routines; communicate schedule adjustments to admins/clients.
• Plan and perform cleaning operations, office moves, event set-ups and on-site support; coordinate major projects with management.
• Act as ambassador for company values and build strong campus relationships.
• Ensure employees follow safe work procedures and monitor quality standards.
• Weekly schedule will vary; be primary point of contact for Special Services employees.

Skills

Custodial knowledge

Computer literacy

Mechanical knowledge

Oral/write communication

Mathematical competency

Tools

Computer aided inspection

Job description

HES Facilities Management is seeking an Assistant Director of Special Services for 5012(Events) to lead on-site operations, oversee a team of over 12 associates, and ensure exceptional client service for campus events. You will coordinate cleaning, event setup, and project work while promoting safety and adherence to university policies.

The role emphasizes training and developing staff, maintaining strong customer relations, and delivering high-quality services in an academic environment.