Events Reservations & Guest Services Coordinator

PCC Pensacola Christian College, Inc.; United States; On-site; USD 32,000 - 40,000; Full time

Job summary

Pensacola Christian College Reservation Office is seeking a diligent Reservations Staff member to assist with guest registrations and check-in for events. You will handle phone calls, emails, and chats while maintaining precise documentation of registrations and event progress.

You will process registrations for camps, retreats, and college events, update records, and collaborate with other departments to resolve guest concerns. Strong MS Office and communication skills are essential.

Qualifications

• Answer phone calls, emails, and chats in a timely, professional manner.
• Create and maintain accurate documentation of registrations, progress, and ideas.
• Research and resolve customer concerns to improve procedures and guest satisfaction.

Responsibilities

• Process guest registrations for camps, retreats, seminars, and events.
• Assist with guest check-ins and generate check-in packets, lists, and counts.
• Maintain accurate documentation and checklists; update progress of event responsibilities.

Skills

Communication

Detail-Oriented

Interpersonal Relationships

Microsoft Office

Education

High School Diploma preferred

College Degree preferred

Tools

Microsoft Office

Job description

Pensacola Christian College Reservation Office is seeking a diligent Reservations Staff member to assist with guest registrations and check-in for events. You will handle phone calls, emails, and chats while maintaining precise documentation of registrations and event progress.

You will process registrations for camps, retreats, and college events, update records, and collaborate with other departments to resolve guest concerns. Strong MS Office and communication skills are essential.