Events & Promotions Marketing Specialist

Live! Casino & Hotel Maryland

Hanover (MD)

On-site

USD 23,000 - 26,000

Part time

14 days+

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Benefits offered by this job

Health benefits

Free parking

Tuition reimbursement

On-site wellness center

Career growth programs

Employee discounts

Job summary

Live! Casino & Hotel Maryland is seeking an energetic entry-level Special Event Representative to join our marketing team. You will attend events, campaigns, and conferences, sharing information about our products and services with guests and clients.

The role requires excellent communication, interpersonal and customer service skills, a positive attitude, and flexible scheduling with weekday evenings and some weekends. Training provided, opportunities for growth in promotions and events.

Qualifications

High School Diploma or 5 years professional experience.
Bachelor's Degree in Marketing and/or Entertainment preferred.
Proficient in the full suite of Microsoft Office products.

Responsibilities

Complete training on all promotional systems as directed by supervisor.
Oversee setup/breakdown for events & promotions.
Engage with guests in a friendly and professional manner.
Answer all customer inquiries.
Responsible for promotional inventory day of execution.
Record customer information within the program database.
Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system.
Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion.
Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion.
Ensure all marketing programs are successful from beginning to end.
Offer support and solutions to guests in accordance with the company's customer service policies.