Dynamic Events Marketing Advocate

Live! Casino & Hotel Maryland; Petersburg (MI); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Generous Bonus Structure

Comprehensive Health Coverage

Retirement Savings with Company Match

Leadership Skills Development & Mentor

Tuition Reimbursement

Exclusive Discounts on Travel,Services

Job summary

Live! Casino & Hotel Maryland is seeking an entry‑level Marketing Representative for Special Events to promote the Live! brand at events, campaigns, and community activations. You’ll engage guests, share information confidently, and represent our offerings with professionalism to boost awareness and drive interest.

In this role you’ll support event setup, handle guest inquiries, and contribute to post‑event reporting while delivering exceptional customer service in a fast‑paced environment.

Qualifications

• High School Diploma or five years equivalent in professional experience.
• Bachelor's Degree in Marketing and/or Entertainment based field preferred.
• Upbeat & Positive Attitude.
• Proficient in the full suite of Microsoft Office products.
• Must be able to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

Responsibilities

• Complete training on promotional systems.
• Oversee setup/breakdown for events & promotions.
• Engage with guests in a friendly and professional manner.
• Answer all customer inquiries.
• Responsible for promotional inventory day of execution.
• Record customer information within the program database.
• Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system.
• Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion.
• Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion.
• Ensure all marketing programs are successful from beginning to end.
• Offer support and solutions to guests in accordance with the company's customer service policies.
• Other duties as assigned.

Skills

Excellent customer service

Interpersonal communication

Flexible schedule

Event planning

VIP services

Strong organizational skills

Education

High School Diploma or five years equivalent in professional experience

Bachelor's Degree in Marketing and/or Entertainment based field preferred

Tools

Microsoft Office Suite

Job description

Live! Casino & Hotel Maryland is seeking an entry‑level Marketing Representative for Special Events to promote the Live! brand at events, campaigns, and community activations. You’ll engage guests, share information confidently, and represent our offerings with professionalism to boost awareness and drive interest.

In this role you’ll support event setup, handle guest inquiries, and contribute to post‑event reporting while delivering exceptional customer service in a fast‑paced environment.