Events & Operations Manager, Space & Revenue Growth

uchicago; Chicago (IL); On-site; USD 75,000 - 95,000; Full time

Job summary

Polsky Exchange in Chicago seeks an Events and Operations Manager reporting to the Executive Director. You will optimize the use of the Exchange, promote spaces to drive revenue, and ensure high-quality member service while enforcing exchange rules and safety standards.

In this in-person role, you will oversee daily facilities operations, manage rentals, coordinate events, liaise with vendors, and maintain calendars and access control to support a productive entrepreneurial community.

Responsibilities

• Oversee day-to-day facilities operations, maintenance, repairs, and safety compliance; monitor systems and place work orders.
• Manage space utilization and rental agreements, assess needs and optimize layouts.
• Coordinate rental agreements and maintain renter relationships.
• Assist marketing strategies to promote available rental spaces.
• Maintain records of occupancy, income, and rental terms.
• Collaborate with vendors and contractors on facility projects.
• Support strategies to improve facility efficiency and aesthetics.
• Place orders for office and kitchen supplies.
• Sort and distribute mail for staff and desk renters.
• Coordinate with security and porters to ensure safe, clean facilities.
• Build relationships with stakeholders such as CRE Office and Safety & Security.
• Provide logistical support for events (setup, coordination, teardown).
• Liaise with planners and vendors for seamless events.
• Manage event space reservations and setup.
• Confirm setup needs and load-in/load-out timings with reserving parties.
• Monitor door access system and control space usage per hours.
• Grant member access, issue IDs/cards, and activate memberships; book conference rooms and manage calendar to avoid double bookings.
• Prepare event contract templates for review and approval.

Job description

Polsky Exchange in Chicago seeks an Events and Operations Manager reporting to the Executive Director. You will optimize the use of the Exchange, promote spaces to drive revenue, and ensure high-quality member service while enforcing exchange rules and safety standards.

In this in-person role, you will oversee daily facilities operations, manage rentals, coordinate events, liaise with vendors, and maintain calendars and access control to support a productive entrepreneurial community.