Events Operations Coordinator | Flexible Hours & Front-Line Support

State of Louisiana; Shreveport (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Louisiana State University Shreveport is seeking an Event Operations Assistant to provide administrative, clerical and event support to the Event Management leadership team. The role reports to the Executive Director of Events & Community Initiatives and serves as a front-line contact for clients and guests on campus.

The successful candidate will manage event administration, participate in day-to-day operations of the University Center, and assist with planning, setup, takedown, and on-site

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Experience in administrative support and office coordination preferred.
• Able to work flexible hours including some weekends.
• Proficient in Microsoft Office Suite with developed written and verbal communication skills.

Responsibilities

• Develop a thorough knowledge of the University Center, its equipment and reservation policies and procedures.
• Supervise student workers who work with direct customer service and reservations
• Ensure all room set ups meet customer specifications.
• Provide a professional interface between customers and the University, demonstrating a positive, service-oriented attitude toward all internal and external groups/patrons assisting them as needed.
• Assist customers with A/V equipment and other needs during their events.
• Be knowledgeable of and quickly gain competency in the use of EMS (Event Scheduling Software).
• Be knowledgeable of and enforce all University and facility related policies and procedures.
• Be responsible for securing facilities, turning off all equipment and lights, locking and securing all rooms and equipment inside such facilities and securing all outside access doors at the end of the day.
• Maintains inventory levels and organizes storage spaces.
• Respond to e-mails & phone messages, in a timely manner.
• Perform additional tasks, assignments, and special projects as assigned to maintain an effective operation.
• Requires some after hours and weekend time commitment and work.

Skills

Multitasking

Communication

Customer service

Organization

Education

High school diploma

Associate or Bachelor's preferred

Tools

EMS scheduling software

Job description

Louisiana State University Shreveport is seeking an Event Operations Assistant to provide administrative, clerical and event support to the Event Management leadership team. The role reports to the Executive Director of Events & Community Initiatives and serves as a front-line contact for clients and guests on campus.

The successful candidate will manage event administration, participate in day-to-day operations of the University Center, and assist with planning, setup, takedown, and on-site