EVENTS MANAGER, Part-time Seasonal

Town of Fairfield; Fairfield (CT); On-site; USD 21,000 - 30,000; Part time

Job summary

The Town of Fairfield seeks an Event Host to assist with preparation, execution and close-out of events at the Penfield Beach pavilions. You’ll support event operations, supervise staff, and help ensure a safe, welcoming environment for patrons.

The role requires evenings, weekends and peak periods; primary duties include on-site customer service, setting up and breaking down event spaces, coordinating with vendors, and enforcing park policies.

Qualifications

• Ability to work well with the public.
• Proven ability to manage multiple projects simultaneously with precision and consistency.
• Strong organizational and time-management skills.
• Excellent communication and relationship management abilities.
• Ability to communicate clearly and effectively with co-workers, supervisors, clients, vendors, and the general public.
• Strong customer service skills with the ability to handle inquiries and resolve issues in a tactful, courteous, and professional manner.
• Ability to follow instructions, work independently, and exercise sound judgment while on duty.
• Ability to remain calm and professional in fast-paced, high-volume event environments.
• Ability to observe conditions, assess safety concerns, and take appropriate action.
• Ability to work collaboratively as part of an event operations team.
• Flexibility and adaptability to changing event needs, schedules, and priorities.
• Dependability, punctuality, and a strong work ethic.
• Ability to work independently and collaboratively as part of a team.
• Solid observational skills and the ability to make behavioral assessments.
• Ability to be flexible and adaptable to changing situations.

Responsibilities

• Assist with onsite event support, including setup and breakdown of tables, chairs and event spaces in accordance with event layouts and direction provided Event Host.
• Oversees facility operations during events to ensure proper use of the pavilion and surrounding areas.
• Monitors event activities to ensure compliance with Town of Fairfield Parks & Recreation rules, pavilion policies, and rental agreement requirements.
• Collaborates with others regarding Pavilion programs, activities, events, curriculum, and tours.
• Assists with general operation and maintenance of the Pavilion and grounds to ensure a safe and secure place.
• Delivers on-site customer service by greeting clients, responding to questions, addressing concerns of Pavilion patrons and provides tours, brochures and information to all potential clients.
• Assists with managing inventory, ordering supplies and maintaining inventory control levels.
• Performs clean-up and closing procedures as required.
• Liaisons with catering, decorators, event vendors and facilities/maintenance staff.
• Evaluates conditions for safety and initiates emergency action plan as required.
• Provides written reports of accidents or incidents in a timely manner.
• Performs all related tasks as required or as directed.

Skills

People skills

Multitasking

Organizational skills

Communication

Customer service

Team collaboration

Education

High School Diploma or equivalent

Job description

This class is accountable for assisting with the preparation, execution and close-out of special events at The Pavilions at Penfield Beach, including our Penfield and Jacky Durrell Pavilion. The Event Manager supports event operations through staff supervision, facility setup and breakdown, on-site oversight during events, customer service and enforcement of Parks & Recreation policies to ensure a safe, welcoming, and well-maintained environment for all patrons. This is a seasonal position with work primarily occurring during evenings, weekends and peak event periods.

Supervision Received:

Receives administrative direction from Event Manager, Recreation Coordinators, the Director of Parks & Recreation, or their designee.

Supervision Exercised:

May supervise or lead temporary or lower-level staff as assigned.

• Assists with onsite event support, including setup and breakdown of tables, chairs and event spaces in accordance with event layouts and direction provided Event Host.
• Oversees facility operations during events to ensure proper use of the pavilion and surrounding areas.
• Monitors event activities to ensure compliance with Town of Fairfield Parks & Recreation rules, pavilion policies, and rental agreement requirements.
• Collaborates with others regarding Pavilion programs, activities, events, curriculum, and tours.

• Assists with general operation and maintenance of the Pavilion and grounds to ensure a safe and secure place.

• Delivers on-site customer service by greeting clients, responding to questions, addressing concerns of Pavilion patrons and provides tours, brochures and information to all potential clients.
• Assists with managing inventory, ordering supplies and maintaining inventory control levels.
• Performs clean-up and closing procedures as required.
• Liaisons with catering, decorators, event vendors and facilities/maintenance staff.
• Evaluates conditions for safety and initiates emergency action plan as required.

• Provides written reports of accidents or incidents in a timely manner.

• Performs all related tasks as required or as directed.

This classification specification has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform the job. The Town of Fairfield reserves the right to assign or otherwise modify the duties assigned to this classification.

Knowledge, Skills and Abilities:

• Ability to work well with the public.
• Proven ability to manage multiple projects simultaneously with precision and consistency.
• Strong organizational and time-management skills.
• Excellent communication and relationship management abilities.

• Ability to communicate clearly and effectively with co-workers, supervisors, clients, vendors, and the general public.
• Strong customer service skills with the ability to handle inquiries and resolve issues in a tactful, courteous, and professional manner.
• Ability to follow instructions, work independently, and exercise sound judgment while on duty.
• Ability to remain calm and professional in fast-paced, high-volume event environments.
• Ability to observe conditions, assess safety concerns, and take appropriate action.
• Ability to work collaboratively as part of an event operations team.
• Flexibility and adaptability to changing event needs, schedules, and priorities.
• Dependability, punctuality, and a strong work ethic.
• Ability to work independently and collaboratively as part of a team.
• Solid observational skills and the ability to make behavioral assessments.
• Ability to be flexible and adaptable to changing situations.

Minimum Qualifications:

• Minimum 18 years of age at time of employment.
• High School Diploma or equivalent.
• Ability to lift up to 50 pounds unassisted.
• Availability to work nights, weekends, and holidays as required by the event schedule.

Temporary or Seasonal Position is Not Eligible for Town of Fairfield benefits. The Temporary employee will not be used to displace, eliminate, or cause the termination or layoff of any Bargaining Unit employee. The temporary employees will not be hired to replace or supplant a full-time bargaining unit position.

THE TOWN OF FAIRFIELD IS AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of the Town of Fairfield to ensure equal employment opportunity for all employees and to prohibit unlawful discrimination because of race, color, religion, creed, age, marital status, national origin, gender; gender identity or expression, sexual orientation or physical and mental disability.