Events Manager: Banquet & Guest Experience Lead

ViziRecruiter,LLC.; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off based on local policy

Job summary

A leading entertainment company in St. Louis seeks a supervisor for their Banquet/Catering department. The role involves managing staff, scheduling, budget assistance, and ensuring exceptional customer service. Ideal candidates will possess an associate degree or equivalent experience, along with strong communication and interpersonal skills. Proficiency in Microsoft Office is required, and prior food & beverage experience is preferred. Candidates must be flexible with shifts, including nights and weekends.

Qualifications

• Minimum four years of previous supervisory experience or equivalent education and experience.
• Ability to maintain confidentiality and professionalism.
• Exceptional customer service skills required.

Responsibilities

• Supervise and manage staff in the Banquet/Catering department.
• Create efficient schedules and maintain labor costs.
• Assist in the budget process and ensure compliance.
• Promote superior customer service and address issues.
• Plan and coordinate all event functions.

Skills

Written and verbal communication skills

Customer service skills

Interpersonal skills

Proficient in Microsoft Office

Problem-solving abilities

Education

Associate degree or equivalent experience

Job description

A leading entertainment company in St. Louis seeks a supervisor for their Banquet/Catering department. The role involves managing staff, scheduling, budget assistance, and ensuring exceptional customer service. Ideal candidates will possess an associate degree or equivalent experience, along with strong communication and interpersonal skills. Proficiency in Microsoft Office is required, and prior food & beverage experience is preferred. Candidates must be flexible with shifts, including nights and weekends.