Events Maestro: Donor & Visitor Experience Lead

Cincinnati Zoo & Botanical Garden; Cincinnati (OH); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Affordable medical, dental & vision

401(k) plan with company match

Flexible spending accounts

Generous paid time off

Company-paid disability & life

Park discounts and free passes

Zusammenfassung

Cincinnati Zoo & Botanical Garden is seeking a Special Events Manager to lead planning, execution, and post-event evaluation for a portfolio of high-profile events. You will partner with multiple zoo teams to deliver memorable, donor-focused experiences while maintaining the Zoo’s mission and standards.

Ideal candidates bring a background in marketing or events, strong customer service, and excellent organizational skills.

Qualifikationen

• Bachelor's degree in marketing, communications, business, events, hospitality or related field is preferred.
• Experience in events, hospitality, or attractions is preferred.
• Familiarity with ticketing, CRM systems (Galaxy, Microsoft Dynamics) is a plus.

Aufgaben

• Plan and execute events from start to finish to exceed donor and visitor expectations.
• Assist Senior Special Events Manager with logistics for other Zoo events.
• Solicit in-kind donations to minimize costs for events.
• Manage exclusive donor events with care for donor preferences and relationships.
• Serve as the primary contact for donors regarding event inquiries.

Kenntnisse

Customer service

Project management

Communication

Organization

Problem solving

Team collaboration

Ausbildung

Bachelor's degree in marketing, communications, business, events, hospitality

Tools

Galaxy CRM

Microsoft Dynamics

Ticketing software

Jobbeschreibung

Cincinnati Zoo & Botanical Garden is seeking a Special Events Manager to lead planning, execution, and post-event evaluation for a portfolio of high-profile events. You will partner with multiple zoo teams to deliver memorable, donor-focused experiences while maintaining the Zoo’s mission and standards.

Ideal candidates bring a background in marketing or events, strong customer service, and excellent organizational skills.