Events Lead - Hospitality & Upsell Expert

Renaissance Hotels; Schaumburg (IL); Sur place; USD 60 000 - 83 000; Plein temps

Avantages offerts par ce poste

Bonus Eligible

Résumé du poste

Renaissance Hotels in Schaumburg, IL is seeking an Event Manager to coordinate all event documentation and work with Sales and property departments to deliver high-level service across pre-event, event, and post-event phases. You will manage average-to-large events, maximize revenue through upselling, and ensure a smooth turnover from sales to service back to sales.

The role emphasizes coordinating with multiple departments, supervising event operations, and optimizing guest experiences while

Qualifications

• High school diploma or GED with 1–2 years of event management experience.
• 2-year degree in Hospitality/Hotel/Business Admin or related field with at least 1 year of event management experience.

Responsabilités

• Coordinate and manage event logistics from pre-event to post-event to ensure seamless turnover.
• Assist in sales process and revenue forecasting for groups.
• Upsell products and services to maximize event revenue.
• Deliver excellent customer service and address guest issues.
• Lead pre- and post-event meetings for assigned groups.

Formation

High school diploma or GED

2-year degree in Hospitality/Hotel/Business Admin

Description du poste

Renaissance Hotels in Schaumburg, IL is seeking an Event Manager to coordinate all event documentation and work with Sales and property departments to deliver high-level service across pre-event, event, and post-event phases. You will manage average-to-large events, maximize revenue through upselling, and ensure a smooth turnover from sales to service back to sales.

The role emphasizes coordinating with multiple departments, supervising event operations, and optimizing guest experiences while