Hotel Event Services Lead: Client-Focused & Revenue-Savvy

CUSA, LLC; Peoria (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hospitality company in Peoria, IL seeks a Hotel Event Services Manager to oversee the planning and execution of events, including meetings and weddings. This role acts as the main point of contact for clients, ensuring exceptional service and smooth transitions between hotel departments. Candidates should have a Bachelor's degree in Hospitality or a related field and 2-5 years of relevant experience in event services. Strong organizational, communication, and leadership abilities are essential for maximizing guest satisfaction and revenue.

Qualifications

• Bachelor's degree in Hospitality, Event Management, or related field preferred.
• Minimum 2–5 years of experience in hotel event services, banquet operations, or hospitality management.
• Strong organizational and multitasking abilities.

Responsibilities

• Serve as the main contact for clients from event confirmation through completion.
• Plan and coordinate logistics for hotel events, meetings, and banquets.
• Prepare and distribute accurate Banquet Event Orders (BEOs).

Skills

Organizational skills

Communication skills

Leadership skills

Customer service skills

Problem-solving skills

Education

Bachelor's degree in Hospitality or Event Management

Tools

Event management systems

Hotel PMS

Job description

A leading hospitality company in Peoria, IL seeks a Hotel Event Services Manager to oversee the planning and execution of events, including meetings and weddings. This role acts as the main point of contact for clients, ensuring exceptional service and smooth transitions between hotel departments. Candidates should have a Bachelor's degree in Hospitality or a related field and 2-5 years of relevant experience in event services. Strong organizational, communication, and leadership abilities are essential for maximizing guest satisfaction and revenue.