Events Lead: Craft Unforgettable Conferences & Banquets

Atrium Hospitality; Southfield (MI); On-site; USD 48,000 - 49,000; Full time

Benefits offered by this job

401(k) match

Health insurance

PTO & vacation

DailyPay

Tuition reimbursement

Discount programs

Job summary

Atrium Hospitality is seeking an experienced Event Services professional in Southfield, MI. You will collaborate with clients to design detailed event experiences, lead banquet coordination, and drive revenue through proactive communication and upselling.

The role requires handling contracts, payments, and site visits to ensure flawless execution. Ideal candidates bring 2+ years in event services, strong tech skills with BEOs, CRM, and diagramming tools, and a flexible, communicative mindset to

Qualifications

• 2+ years of event services experience.
• Strong technology skills with BEOs, diagramming tools, and CRM systems.
• Flexible and adaptable – Events don’t stick to a 9–5.
• Exceptional communicator – You’re clear, concise, and can calm a frazzled planner.
• Understanding of group and social event segments – Because every event type deserves personalized care.

Responsibilities

• Collaborate directly with clients to craft detailed, unforgettable event experiences.
• Lead banquet coordination by managing timely BEO creation and distribution.
• Drive revenue through upselling opportunities and proactive communication with clients.
• Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges.
• Manage payments from start to finish, ensuring every invoice is clear and accurate.
• Show up and shine: lead site tours, join pre- and post-event meetings, and be there for event execution.
• Support the Sales and Marketing team with sales activities and revenue checks.

Skills

Event coordination

Client communication

Upselling

Budget management

Tools

BEOs

CRM systems

Diagramming tools

Job description

Atrium Hospitality is seeking an experienced Event Services professional in Southfield, MI. You will collaborate with clients to design detailed event experiences, lead banquet coordination, and drive revenue through proactive communication and upselling.

The role requires handling contracts, payments, and site visits to ensure flawless execution. Ideal candidates bring 2+ years in event services, strong tech skills with BEOs, CRM, and diagramming tools, and a flexible, communicative mindset to