Events & Guest Services Coordinator

Martin Resorts, Inc.; Lebanon (NH); On-site; USD 26,000 - 37,000; Full time

Job summary

Peregrine Hospitality in Lebanon, NH is seeking an events coordinator to serve as the primary contact for guests, coworkers and vendors, coordinating rooming lists and handling group inquiries.

You will develop BEOs, liaise with sales and guest services, and ensure proper reservations, billing, and timely communication. The role requires strong organization and clear written/oral skills, with a flexible schedule including nights, holidays and weekends.

Qualifications

• At least 2 years of event coordination and/or hospitality experience.
• Proven ability to lead a group and solve problems in the hotel's best interest.
• Strong drafting of professional documents and professional correspondence.
• Excellent organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Flexible schedule; able to work nights, holidays and weekends.

Responsibilities

• Coordinate rooming lists and answer questions from groups.
• Communicate between sales and guest services to ensure outstanding service.
• Maintain professional relationships with guests and clients through ongoing correspondence.
• Block rooms, monitor group reservations and status weekly.
• Develop Banquet Event Orders (BEOs) and conduct meetings.
• Proficient use of Room Key, Event Temple, and Microsoft Office; report data in detail.
• Ensure contracts and deposits are logged and information shared with staff.
• Manage group billing and collect outstanding invoices.

Skills

Highly organized

Composure under pressure

Effective communication

Customer focus

Tools

Room Key

Event Temple

Microsoft Office

Job description

Peregrine Hospitality in Lebanon, NH is seeking an events coordinator to serve as the primary contact for guests, coworkers and vendors, coordinating rooming lists and handling group inquiries.

You will develop BEOs, liaise with sales and guest services, and ensure proper reservations, billing, and timely communication. The role requires strong organization and clear written/oral skills, with a flexible schedule including nights, holidays and weekends.