Events & Guest Experience Manager

SupportFinity™; New York (NY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts

Paid Parental Leave

Personal Leave

Job summary

SupportFinity™ in New York is seeking an Experience Manager to enhance guest and employee experiences through event coordination and catering service. This role blends hospitality and client engagement to ensure high-quality service.

The ideal candidate will have experience in the hospitality field, strong communication skills, and the ability to manage multiple priorities effectively. Comprehensive benefits include medical, dental, and paid time off, contributing to a supportive work environment.

Qualifications

• Experience in hospitality, catering, events, or related service-forward environments.
• Strong communication, interpersonal, and customer-service skills.
• Ability to manage multiple events and priorities in a fast-paced setting.
• General understanding of event operations or food service workflow.
• Proficiency with standard office software and basic administrative tools.

Responsibilities

• Oversee and support daily catering and event operations.
• Coordinate logistics related to meetings, events, and onsite experiences.
• Partner with culinary leaders on menu planning.
• Act as a point of contact for clients and guests.
• Provide guidance to experienced and catering staff.
• Maintain oversight of event timelines and service standards.

Skills

Communication skills

Interpersonal skills

Customer service skills

Event coordination

Adaptability

Tools

Standard office software

Job description

SupportFinity™ in New York is seeking an Experience Manager to enhance guest and employee experiences through event coordination and catering service. This role blends hospitality and client engagement to ensure high-quality service.

The ideal candidate will have experience in the hospitality field, strong communication skills, and the ability to manage multiple priorities effectively. Comprehensive benefits include medical, dental, and paid time off, contributing to a supportive work environment.