Events Coordinator

Hyatt Hotels Corporation; Carmel-by-the-Sea (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free On-Site Parking

Uniform laundering, stipend for work鞋

Complimentary meal and soft drink per-

Department celebrations

Monthly associate recognition and risk

Monthly cell phone stipend

Job summary

Hyatt Hotels Corporation is seeking a service-focused professional to serve as contact person for clients, vendors, and meeting planners, responding to questions by phone and email and promoting brand image.

You will design, confirm, and communicate event room layouts; manage pre-event billing, proposals, deposits; enter data in databases; and support managers with administrative tasks. This is a full-time, on-site position with growth opportunities.

Qualifications

• Shift availability including weekends and holidays.

Responsibilities

• Follow all company policies and procedures; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers.
• Welcome and acknowledge all guests per company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.

Skills

Customer service

Job description

Close Inclusive Collection Job Postings Notification

Serve as contact person for clients, vendors, and meeting planners and communicate with them by phone and email to respond to questions and requests. Promote awareness of brand image internally and externally. Assist manager/supervisor in making telephone calls to specified individuals. Design, confirm, and communicate room layouts and set-up requirements for special events. Manage pre-event billing details, such as writing proposals, costing out events, developing the banquet event order, and obtaining deposits. Enter and locate work-related information using computers and/or point of sale systems. Receive and distribute incoming faxes to appropriate personnel and guests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers

Shift: 1st/2nd; must be available to work weekends and holidays

Position type: Full Time

Site Specific Benefits

• Free On-Site Parking


• Uniform laundering, stipend for work shoes


• Complimentary meal and soft drink per shift


• Department celebrations


• Monthly associate recognition and reward programs


• Monthly cell phone stipend

Core Work Activities

• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers.


• Welcome and acknowledge all guests per company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.


• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.


• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.


• Ensure adherence to quality expectations and standards.


• Attention to customer service with a professional and pleasant personality.


• Available to work a flexible schedule including evenings, weekends, and holidays.


• Perform other reasonable job duties as requested by Supervisors.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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