Events Concierge — Elevate Guest Experience & Events

The-Global-Ambassador-Hotel; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision benefits

Paid time off

Job summary

The Global Ambassador, a premier hotel in the Phoenix area, seeks an experienced Event Coordinator to deliver elevated guest experiences and manage on-site logistics for a dynamic, hospitality-driven team.

Join a 141-room destination renowned for dining, wellness, and world-class events. This role requires strong communication, organization, and the ability to adapt to weekends and holidays as part of a 24-hour operation.

Qualifications

• 1+ years of experience in event coordination or related role.
• Excellent client service with refined verbal and written communication.
• Strong organizational skills; ability to multitask and adapt to changing priorities.
• Flexible schedule including evenings, weekends, and holidays.
• General computer skills and office technology proficiency.
• Professional demeanor and cross-team collaboration abilities.

Responsibilities

• Serve as a liaison between clients and event operations, delivering a seamless, elevated guest experience.
• Direct liaison with event vendors to ensure efficient on-site logistics.
• Follow up on special banquet and restaurant event arrangements to ensure all details are executed as planned.
• Ensure quality standards and service expectations are met throughout each event.
• Review and analyze banquet event orders (BEOs) to determine proper setups, timelines, and guest needs.
• Communicate event details and last-minute changes clearly to all relevant departments.
• Produce and/or distribute banquet event orders, event resumes, file reports, and meeting minutes.
• Attend weekly BEO and resume meetings to align upcoming events and priorities.
• Maintain schedule flexibility, including weekends and holidays, to support a 24-hour operation.

Skills

Client service

Verbal & written communication

Organization

Multitasking

Team collaboration

Job description

The Global Ambassador, a premier hotel in the Phoenix area, seeks an experienced Event Coordinator to deliver elevated guest experiences and manage on-site logistics for a dynamic, hospitality-driven team.

Join a 141-room destination renowned for dining, wellness, and world-class events. This role requires strong communication, organization, and the ability to adapt to weekends and holidays as part of a 24-hour operation.