Event Usher & Merchandise Seller (On-Call)

The California State University; California (MO); On-site; USD 180 - 280; Part time

Job summary

The California State University, Northridge seeks a Customer Service Worker – Usher / Merchandise Seller to support events at The Soraya and campus theaters in Northridge. You will assist patrons, scan tickets, distribute programs, and sell merchandise with a focus on friendly, efficient service.

Position is part-time and on-site, with a pool for on-call coverage. CPR/First Aid certifications are preferred and bilingual skills are a plus for serving diverse audiences.

Qualifications

• Experience delivering courteous customer service in fast-paced venues.
• Ability to process tickets and distribute programs accurately.
• Familiarity with cash and credit card handling procedures.

Responsibilities

• Sell Soraya-branded and artist merchandise during performances.
• Assist patrons with seating, programs, and policy enforcement.
• Maintain hospitality and catering areas; observe dietary considerations.
• Attend trainings and team meetings as needed.

Skills

Customer service

Cash handling

Merchandise sales

Ticket scanning

Patron assistance

Job description

The California State University, Northridge seeks a Customer Service Worker – Usher / Merchandise Seller to support events at The Soraya and campus theaters in Northridge. You will assist patrons, scan tickets, distribute programs, and sell merchandise with a focus on friendly, efficient service.

Position is part-time and on-site, with a pool for on-call coverage. CPR/First Aid certifications are preferred and bilingual skills are a plus for serving diverse audiences.