Event Technician: Live AV & Streaming Pro

Advanced Systems Group, LLC

Santa Monica (CA)

On-site

USD 52,000 - 76,000

Full time

14 days+

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Job summary

Advanced Systems Group, LLC is seeking an Event Technician to support live events from our production campus. You will work with Technical Producers, vendor technicians, and internal teams to deliver best-in-class technical support for extraordinary events.

Responsibilities include operating virtual event platforms, live video source switching, configuring PTZ cameras and AV gear, onboarding remote presenters, troubleshooting audio/video/streaming, and documenting work in Jira for knowledge

Qualifications

3+ years in live events or broadcast environments.
High School Diploma or equivalent; Bachelor's or further technical creds a plus.
2+ years of customer support experience in a technical environment.
Proficient in Keynote, Google Slides, and Powerpoint.
Experience using GSuite.
Proficient in both macOS and Microsoft Windows Operating Systems.

Responsibilities

Operate virtual event platforms, adapting to diverse shows and technical needs.
Live video source switching between pre-recorded material and live presenters.
Set up, operate, and manage PTZ cameras, audio mixers, and AV gear.
Onboard and support remote presenters to ensure seamless participation.
Troubleshoot audio, video, and streaming like a pro—no problem too tough.
Configure redundancy/backup systems to keep every show flawless.
Quality check creative assets and organize all event materials.
Serve as the central communicator, liaising with the Global Event Operations Team and crew.
Deliver VIP customer support before, during, and after every event.
Document everything in our ticketing system (Jira)—from technical notes to show highlights.
Write clear user guides to help others excel with AV systems.