Event Technician

Advanced Systems Group, LLC; Santa Monica (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Advanced Systems Group, LLC is seeking an Event Technician to support live events from our production campus. You will work with Technical Producers, vendor technicians, and internal teams to deliver best-in-class technical support for extraordinary events.

Responsibilities include operating virtual event platforms, live video source switching, configuring PTZ cameras and AV gear, onboarding remote presenters, troubleshooting audio/video/streaming, and documenting work in Jira for knowledge

Qualifications

• 3+ years in live events or broadcast environments.
• High School Diploma or equivalent; Bachelor's or further technical creds a plus.
• 2+ years of customer support experience in a technical environment.
• Proficient in Keynote, Google Slides, and Powerpoint.
• Experience using GSuite.
• Proficient in both macOS and Microsoft Windows Operating Systems.

Responsibilities

• Operate virtual event platforms, adapting to diverse shows and technical needs.
• Live video source switching between pre-recorded material and live presenters.
• Set up, operate, and manage PTZ cameras, audio mixers, and AV gear.
• Onboard and support remote presenters to ensure seamless participation.
• Troubleshoot audio, video, and streaming like a pro—no problem too tough.
• Configure redundancy/backup systems to keep every show flawless.
• Quality check creative assets and organize all event materials.
• Serve as the central communicator, liaising with the Global Event Operations Team and crew.
• Deliver VIP customer support before, during, and after every event.
• Document everything in our ticketing system (Jira)—from technical notes to show highlights.
• Write clear user guides to help others excel with AV systems.

Skills

Live events

Broadcast

Customer support

Team collaboration

Communication

Multi-platform operation

Education

High School Diploma or equivalent

Bachelor’s in technical production or related

Tools

Keynote

Google Slides

PowerPoint

GSuite

macOS

Windows

Job description

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. ASG delivers customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.

Job Summary

Step behind the scenes and bring unforgettable experiences to life! Advanced Systems Group is looking for a passionate and talented Event Technician to be at the heart of our customer’s Event campus. As an integral member of our production crew, you’ll work side-by-side with innovative Technical Producers, skilled vendor technicians, and enthusiastic internal teams to deliver best-in-class technical support for extraordinary events.

What You'll Do:

• Operating virtual event platforms, adapting to diverse shows and technical needs

• Live video source switching between pre-recorded material and live presenters

• Set up, operate, and manage PTZ cameras, audio mixers, and AV gear

• Onboard and support remote presenters to ensure seamless participation

• Troubleshoot audio, video, and streaming like a pro—no problem too tough

• Configure redundancy/backup systems to keep every show flawless

• Quality check creative assets and organize all event materials

• Serve as the central communicator, liaising with the Global Event Operations Team and crew

• Deliver VIP customer support before, during, and after every event

• Document everything in our ticketing system (Jira)—from technical notes to show highlights

• Write clear user guides to help others excel with AV systems

What You'll Bring:

• Ability to thrive within a fast-moving team and communicate at all levels—including executives

• Top-notch written and interpersonal skills

• Flexibility to adapt and take on any crew role

• Self-motivated, resourceful, and eager to learn

Tech Stack:

• Video platforms: Google Meet, Zoom, StreamShark

• AV Systems: Crestron, Yamaha QL1/TF1, Ross, vMix, Blackmagic, Quicklink, AJA, Clearcomm, Unilumin LED Walls, Shure Wireless Microphones, Vaddio PTZ Cameras

Required Education and Experience:

• 3+ years in live events or broadcast environments

• High School Diploma or equivalent (Bachelor’s or further technical creds a plus)

• Minimum 2+ years of customer support experience in a technical environment

• Proficient in the use of Keynote, Google Slides, and Powerpoint

• Experience using GSuite

• Proficient in both macOS and Microsoft Windows Operating Systems

Preferred Education and Experience:

• Bachelor’s in technical production or creative media

• 4+ years operating/troubleshooting production equipment

• Familiar with Vectorworks, CAD/drafting software

• Startup/tech company background; professional certifications

Ready to shape what audiences see and hear? If you have a passion for live events, technical wizardry, and solving creative challenges.

Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.