Event Support Specialist – Patrons, Safety & Help Desk

ASM Global-SMG; El Paso (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Legends Global in El Paso is seeking an event usher to support scheduled performances at the El Paso Convention & Performing Arts Center. Under supervision, you will assist attendees, guide them to seating, and help with last-minute event needs.

The role emphasizes strong customer service, safety awareness, and the ability to work in a fast-paced environment. This entry-level position offers exposure to live events and opportunities to develop professional hospitality skills.

Qualifications

• Customer service experience preferred.
• Ability to follow written and oral instructions.
• Strong communication and interpersonal skills.

Responsibilities

• Direct patrons to concessions, restrooms, and seating.
• Assist as ticket taker or usher and distribute programs.
• Provide accessibility support for wheelchairs and other patrons.
• Report safety concerns and assist in emergencies.
• Remain composed under pressure and resolve issues during events.

Skills

Customer service

Communication

Problem solving

Flexibility

Job description

Legends Global in El Paso is seeking an event usher to support scheduled performances at the El Paso Convention & Performing Arts Center. Under supervision, you will assist attendees, guide them to seating, and help with last-minute event needs.

The role emphasizes strong customer service, safety awareness, and the ability to work in a fast-paced environment. This entry-level position offers exposure to live events and opportunities to develop professional hospitality skills.