Event Staff - Lowell, MA

LAZ Parking; Lowell (MA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Great base pay

Growth opportunities

Paid training

Free uniform

Health coaching

EAP

Smoking cessation program

Job summary

LAZ Parking is seeking enthusiastic Event Staff to support Boston College Football games, Gillette Stadium, and Xfinity Center events. You will help ensure safety and a positive guest experience through strong communication and a friendly, calm demeanor. Flexibility for nights and weekends is required.

Prior customer service experience is a plus; training is provided. The role offers great base pay at $18/hr, with opportunities to grow with a national parking leader and contribute to exciting

Qualifications

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehends the English language.
• Must be open to feedback, differing opinions and other points of view
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement
• Excellent team building and interpersonal skills.

Responsibilities

• Greet by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
• Lifting equipment and setting up for events both inside and outside event spaces.
• Flag customers into parking facilities and surfaces lots creating a simple and effective entrance and exit for customers.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Accept monthly and debit payments and process credit cards.
• Must work with or without supervision.
• Assist with cashiering functions as needed.
• Communicate any malfunctioning parking equipment to ensure appropriate access to management.
• Other related duties as assigned.

Skills

Communication

English fluency

Feedback-oriented

Urgency

Continuous improvement

Teamwork

Job description

What's in it for you?

• Great Base Pay


• Growth Opportunities


• Paid training


• Free company uniform

The following programs are available to help support you as a LAZ employee,freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.


• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.


• Smoking Cessation Program

The Spirit Of The Position

Kick off the season by joining the LAZ Parking Events Team! We are seeking enthusiastic and dedicated Event Staff to join our team for Boston College Football games, as well as additional events at Gillette Stadium and the Xfinity Center. As a member of our Event Staff, you will play a crucial role in ensuring the safety and enjoyment of all attendees.

Ideal candidates will possess excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. This is a fantastic opportunity to be a part of exciting events and to contribute to a positive guest experience. Flexibility in availability, including nights and weekends, is required. Join us and be a part of the excitement and energy of these premier events!

Pay

$18/hr

Principal Job Duties

• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.


• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.


• Lifting equipment and setting up for events both inside and outside event spaces.


• Flag customers into parking facilities and surfaces lots creating a simple and effective entrance and exit for customers.


• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.


• Accept monthly and debit payments and process credit cards.


• Must work with or without supervision.


• Assist with cashiering functions as needed.


• Communicate any malfunctioning parking equipment to ensure appropriate access to management.


• Other related duties as assigned.

Skills

• Ability to communicate professionally and effectively.


• Ability to speak, read, and comprehends the English language.


• Must be open to feedback, differing opinions and other points of view


• Demonstrates a sense of urgency and timeliness.


• Demonstrate the ability to seek improvement


• Excellent team building and interpersonal skills.

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.


• Ability to lift, push and pull at least 10 pounds.


• Ability to stand, walk and run for extended periods of time.


• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:

Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.