Event Staff

LAZ Parking; Boston (MA); On-site; USD 20,000 - 29,000; Part time

Job summary

LAZ Parking is seeking enthusiastic Event Staff to support Boston College events, with opportunities to work at additional local events. The role focuses on guest safety and a positive experience, requiring strong communication and a friendly, calm presence.

Responsibilities include assisting guests, directing traffic, handling basic payments, and helping set up event spaces. The position offers part-time hours, including nights and weekends, with paid hourly compensation.

Qualifications

• Excellent communication skills and ability to interact professionally with guests.
• Fluent in English; clear written and verbal communication.
• Open to feedback and differing opinions.
• Able to stay calm under pressure during events.

Responsibilities

• Greet attendees by name, respond promptly, and build rapport.
• Assist guests in lobbies and parking areas; direct traffic.
• Set up event spaces and handle lifting of equipment.
• Guide customers into facilities, creating smooth entrances and exits.
• Foster premier customer service with a friendly, can-do attitude.
• Process monthly and debit payments and credit card transactions.
• Work with or without supervision.
• Assist with cashiering as needed.
• Report malfunctioning parking equipment to management.
• Perform other duties as assigned.

Skills

Communication

Customer service

Professional English

Teamwork

Timeliness

Flexibility

Job description

Kick off the season by joining the LAZ Parking Events Team! We are seeking enthusiastic and dedicated Event Staff to join our team for Boston College Events, as well as additional events id available. As a member of our Event Staff, you will play a crucial role in ensuring the safety and enjoyment of all attendees.

Ideal candidates will possess excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. This is a fantastic opportunity to be a part of exciting events and to contribute to a positive guest experience. Flexibility in availability, including nights and weekends, is required. Join us and be a part of the excitement and energy of these premier events!

Pay: $18/hr

Location: BC Campus

BC Home games are the following dates:

9/11

9/19

9/26

10/17

11/7

11/21

The Spirit of the Position

Kick off the season by joining the LAZ Parking Events Team! We are seeking enthusiastic and dedicated Event Staff to join our team for Boston College Events, as well as additional events id available. As a member of our Event Staff, you will play a crucial role in ensuring the safety and enjoyment of all attendees.

Ideal candidates will possess excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. This is a fantastic opportunity to be a part of exciting events and to contribute to a positive guest experience. Flexibility in availability, including nights and weekends, is required. Join us and be a part of the excitement and energy of these premier events!

You will also have the opportunity to work other events in the area depending on availability

Principal Job Duties

• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
• Lifting equipment and setting up for events both inside and outside event spaces.
• Flag customers into parking facilities and surfaces lots creating a simple and effective entrance and exit for customers.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Accept monthly and debit payments and process credit cards.
• Must work with or without supervision.
• Assist with cashiering functions as needed.
• Communicate any malfunctioning parking equipment to ensure appropriate access to management.
• Other related duties as assigned.

Skills

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehends the English language.
• Must be open to feedback, differing opinions and other points of view
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement
• Excellent team building and interpersonal skills.

Physical Demands

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.

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