Event Services Specialist

Indiana University; Bloomington (IN); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Events Operations Coordinator to lead game day operations and manage a variety of university events. This role involves overseeing budgets, coordinating with vendors, and ensuring successful execution of events while maintaining high standards of professionalism. The ideal candidate thrives in dynamic environments, possesses strong communication skills, and is committed to delivering exceptional experiences. Join a collaborative team that values innovation and quality, and make a significant impact on the university's events and operations.

Benefits

Comprehensive medical and dental insurance

Health savings account with contributions

Tuition subsidy for employees and family

Generous paid time off plans

Paid leave for new parents

Employee assistance program (EAP)

Qualifications

• Combination of education and experience may be considered.
• Education beyond the minimum may substitute for work experience.

Responsibilities

• Provides guidance for game day operations and events.
• Plans and oversees budgets, vendor contracts, and event components.
• Tracks event metrics and ensures adherence to university guidelines.

Skills

Proficient communication skills

Time management

Professionalism

Flexibility in dynamic environments

Education

Bachelor's degree in business

Bachelor's degree in finance

Bachelor's degree in public administration

Job description

Department-Specific Responsibilities

• Provides guidance and leadership for all game day operations and events.
• Assists with assigned seasonal sports, which could include, but is not limited to field Hockey, aquatic sports (swimming/diving and water polo), softball, oversight of M/W Golf, M/W Tennis
• Manages individual athletic program day budget, and serves as a liaison to game day operational entities including, but not limited to visiting teams, coaches, officials, table crews, event services, athletic grounds, information technology, athletic training, TV set up crew, athletic ticket office, disability management, ambulance, university special events, and parking and traffic.
• Assists with Football Gameday Operations.
• Assist in overseeing internship program.
• Oversee shuttle service for Football Gameday Operations.
• Oversee/assist with hosting B1G and NCAA Championships.

General Responsibilities

• Plans a variety of recurring and ad hoc events for the university and oversees budgets, vendor contracts, transportation, catering, signage, equipment, technology, and other event components. Coordinates event activities prior to and on the day of events.
• Consults with internal and external constituencies to plan event timelines and specifications and negotiate the terms of agreements and contracts.
• Works closely with vendors and staff to ensure goods and services arrive timely and in acceptable condition for events.
• Interfaces with media and/or marketing and communications representatives regarding calendar of events and event publicity.
• Tracks and analyzes event metrics, such as attendance, participant feedback, and expenses; monitors effectiveness and return of investment; tracks suggested event improvements for future implementation in recurring events.
• Ensures events adhere to university guidelines and policies and event contracts, agreements, and specifications.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required

• Bachelor's degree in business, finance, public administration, or a related field

SKILLS
Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty

Working Conditions / Demands

This role regularly requires the ability to effectively communicate. This role frequently requires the ability to handle equipment. This role frequently requires the ability to remain stationary and ascend/descend ladders/stairs. This role requires the ability to move objects weighing up to 25 pounds. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. The person in this role must be able to perform the essential functions with or without an accommodation.
Must have the ability to work nights, weekends, and holidays.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Core
FLSA: Exempt
Job Function: Operations
Job Family: Events
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.