Public Experiences Manager (Event Services Specialist), Eskenazi Museum of Art

Indiana University; Bloomington (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established university is seeking a Public Experiences Manager to lead event planning and execution for its renowned art museum. This role involves developing engaging programs, coordinating logistics across departments, and ensuring adherence to policies. The ideal candidate will possess strong communication and project management skills, thrive in a dynamic environment, and have a passion for art. Join a vibrant team dedicated to enhancing public engagement through innovative events and programs, making a significant impact on the university community and beyond.

Benefits

Comprehensive medical and dental insurance

Health savings account

Tuition subsidy for employees

Generous paid time off

Employee assistance program (EAP)

Qualifications

• Bachelor's degree required; experience in events or hospitality preferred.
• 2 years in events management or related field required.

Responsibilities

• Plan and execute events that align with university goals.
• Coordinate across departments and manage event logistics.
• Track event metrics and suggest improvements.

Skills

Proficient communication skills

Time management

Project management skills

Professionalism

Flexibility

Public speaking skills

Education

Bachelor's degree in business, finance, or public administration

Tools

Microsoft Office

Audiovisual equipment

Job description

Since its establishment in 1941, the Sidney and Lois Eskenazi Museum of Art at Indiana University (IU) has grown from a small university teaching collection into one of the foremost university art museums in the country. A preeminent teaching museum, its internationally acclaimed collection includes more than 47,000 objects representing nearly every art-producing culture throughout history. Collection areas include African art, ancient art, Asian art, global contemporary art, European and American Art, Indigenous art, Oceanic art, and prints, drawings, and photography.

Job Summary

The Public Experiences Manager (PEM) is responsible for the planning, development, and execution of events that support the strategic goals and objectives of the university and the Sidney and Lois Eskenazi Museum of Art.
Department-Specific Responsibilities

• Develops programmatic ideas into specific content for public audiences in accordance with the Education Department's philosophy and best practices.
• Coordinates events across museum departments, including maintaining the museum's master calendar, identifying appropriate dates, times, and spaces for specific events.
• Serves as on-site manager for the execution of public events.
• Ensures events adhere to museum policy.
• Maintains awareness and readiness to implement emergency procedures in cooperation with the museum's Security and Guest Services department.
• Creates and monitors budgets for public programs.
• Recruits, trains, and manages part-time Events Coordinator.
• Coordinates event activities prior to and on the day of events.

General Responsibilities

• Plans a variety of recurring and ad hoc events for the university and oversees budgets, vendor contracts, transportation, catering, signage, equipment, technology, and other event components. Coordinates event activities prior to and on the day of events.
• Consults with internal and external constituencies to plan event timelines and specifications and negotiate the terms of agreements and contracts.
• Works closely with vendors and staff to ensure goods and services arrive timely and in acceptable condition for events.
• Interfaces with media and/or marketing and communications representatives regarding calendar of events and event publicity.
• Tracks and analyzes event metrics, such as attendance, participant feedback, and expenses; monitors effectiveness and return of investment; tracks suggested event improvements for future implementation in recurring events.
• Ensures events adhere to university guidelines and policies and event contracts, agreements, and specifications.
• May make procedural and policy recommendations to improve operational efficiency.
• May provide guidance to lower-level Event Services Specialists; may delegate administrative tasks to Event Services Coordinators.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required
Bachelor's degree in business, finance, public administration, or related field
WORK EXPERIENCE
Required

• 2 years in events, hospitality, or related field

Preferred

• 2 years experience in events management, hospitality, or related field
• Experience managing staff or volunteers

SKILLS
Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeking to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure

Preferred

• Project management skills
• Proficient with Microsoft Office applications
• Basic facility with audiovisual equipment and distance learning tools
• Interest in visual art and artmaking
• Public speaking skills

Working Conditions / Demands

This role regularly requires the ability to communicate effectively. This role frequently requires the ability to remain stationary, walk, and ascend/descend stairs. This role requires the ability to move objects weighing up to 25 pounds. It requires the ability to monitor events and respond quickly to emergent visitors needs. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and have good depth perception. The person in this role must be able to perform the essential functions with or without accommodation.

Work Location

Bloomington, Indiana
This is an in-person position.

Work Hours

9:00 AM to 5:00 PM on weekdays, with additional evening and weekend availability as required by event schedules.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Career
FLSA: Exempt
Job Function: Operations
Job Family: Events
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.