Director of Event Services (Event Services Specialist)

Indiana University; Bloomington (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Event Manager to oversee game day operations and events. This role involves managing individual athletic programs, coordinating logistics, and ensuring successful execution of events. Candidates should possess strong communication skills, time management abilities, and a commitment to quality. The position offers a dynamic work environment with opportunities for professional growth and development. If you thrive in a fast-paced setting and are passionate about sports and events, this is the perfect opportunity for you.

Benefits

Medical and dental insurance

Health savings accounts

Life insurance

Retirement plans

Tuition subsidies

Paid holidays and time off

Parental leave

Volunteer leave

Employee Assistance Program

Qualifications

• Combination of education and experience may be considered.
• 2 years in events or hospitality required, 4 years preferred.

Responsibilities

• Manage game day operations and events for various sports.
• Plan events, overseeing budgets and vendor contracts.
• Track event metrics and suggest improvements.

Skills

Proficient communication skills

Time management

Flexibility

Professionalism

Dependability

Education

Bachelor's degree in business

Bachelor's degree in finance

Bachelor's degree in public administration

Job description

The person in this position is assigned seasonal sports, which could include, but are not limited to, Men's & Women's soccer, aquatic sports (swimming/diving and water polo), Women's Basketball, Football (secondary), Men's Basketball, and Track & Field/Cross Country.

Department-Specific Responsibilities

1. Provides guidance and leadership for all game day operations and events.
2. Manages individual athletic programs, budgets, and serves as a liaison to game day operational entities including, but not limited to, visiting teams, coaches, officials, and various operational crews.
3. Assists with all aspects of Football Gameday Operations.
4. Serves as lead on B1G and NCAA hosted championships.
5. Oversees internship program.

General Responsibilities

1. Plans a variety of recurring and ad hoc events for the university, overseeing budgets, vendor contracts, transportation, catering, signage, equipment, technology, and other event components. Coordinates event activities prior to and on the day of events.
2. Consults with internal and external constituencies to plan event timelines and specifications, negotiating agreements and contracts.
3. Works closely with vendors and staff to ensure goods and services arrive timely and in acceptable condition.
4. Interfaces with media and marketing/communications regarding event publicity.
5. Tracks and analyzes event metrics, such as attendance, feedback, and expenses; monitors effectiveness and ROI; suggests improvements for future events.
6. Ensures events adhere to university policies and contractual obligations.
7. May recommend procedural and policy improvements for operational efficiency.
8. May guide lower-level Event Services staff and delegate administrative tasks.

Qualifications

Combination of related education and experience may be considered. Education beyond the minimum required may substitute for work experience, and vice versa.

Education

• Required: Bachelor's degree in business, finance, public administration, or related field.

Work Experience

• Required: 2 years in events, hospitality, or related field.
• Preferred: 4 years of event-related work; 2 years in a supervisory role.

Skills

• Proficient communication skills.
• High professionalism.
• Effective time management and prioritization.
• Commitment to quality.
• Flexibility in a dynamic environment.
• Desire to acquire specialized knowledge.
• Thoroughness and dependability.
• Accuracy under pressure.

Working Conditions / Demands

This role requires effective communication, handling equipment, remaining stationary, and climbing stairs/ladders. Ability to lift objects up to 25 pounds, discern colors, and have good depth perception is necessary. The role must be performed with or without accommodations. The position requires night, weekend, and holiday work.

Benefits Overview

Full-time staff benefits include medical/dental insurance, health savings accounts, life insurance, retirement plans, tuition subsidies, paid holidays and time off, parental leave, volunteer leave, and Employee Assistance Program. More details are available in the IU Benefit Programs Brochure.

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Operations

Job Family: Events

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Posting Disclaimer

This posting closes at 11:59 pm EST on the scheduled Close Date. It may close earlier at the University's discretion but will remain open for at least 5 business days. To ensure consideration, apply within 5 days of the Posted Date. Include a cover letter if desired.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and prohibits discrimination. See the Notice of Non-Discrimination for contact information.

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