Event Services & Security Specialist (Part-Time)

BEST Crowd Management; Iowa City (IA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Training and development opportunities

Positive work environment

Job summary

BEST Crowd Management at University of Iowa - Iowa City, IA is seeking an Event Services Staff member for Carver-Hawkeye Arena. The part-time role focuses on delivering friendly customer service, assisting with event setup, and guiding attendees to facilities while maintaining a safe environment.

Ideal candidates are enthusiastic, reliable, and capable of working evenings, weekends, and holidays. A HS diploma is required; prior security or related experience is a plus.

Qualifications

• Requires at least 18 years old and HS diploma or equivalent.
• Experience in event security or related field is advantageous.
• Ability to stand or walk for extended periods and work evenings/weekends.

Responsibilities

• Provide outstanding customer service to event attendees.
• Assist with event setup, signage, and equipment arrangement.
• Monitor venues for cleanliness and policy compliance.
• Direct attendees to seating, restrooms, concessions, and exits.
• Address inquiries and resolve issues professionally and promptly.
• Collaborate with staff and vendors to ensure smooth operations.
• Support crowd control measures to maintain safety and enjoyment.

Skills

Customer service

Communication

Teamwork

Problem-solving

Observation

Flexibility

Education

HS diploma or equivalent

Some college preferred

Job description

BEST Crowd Management at University of Iowa - Iowa City, IA is seeking an Event Services Staff member for Carver-Hawkeye Arena. The part-time role focuses on delivering friendly customer service, assisting with event setup, and guiding attendees to facilities while maintaining a safe environment.

Ideal candidates are enthusiastic, reliable, and capable of working evenings, weekends, and holidays. A HS diploma is required; prior security or related experience is a plus.