Event Security & Attendee Experience Specialist

BEST Crowd Management; Des Moines (IA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Event management exposure

Team collaboration

Attendee satisfaction

Job summary

BEST Crowd Management in Des Moines, IA is seeking an Event Security professional for the Val Air Ballroom. You will assist with event setup, monitor access points, and provide friendly customer service while maintaining safety and order.

This part-time role requires strong communication, teamwork, and the ability to stand for long periods. Applicants should have a high school diploma and a valid security license where required.

Qualifications

• High school diploma or equivalent required.
• Experience in event security or related field advantageous.
• Ability to stand or walk for extended periods.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends and holidays.
• Background check and drug screening required.
• Valid security license or willingness to obtain one.

Responsibilities

• Assist with event setup, including equipment and signage.
• Monitor access points and conduct security checks.
• Provide friendly customer service and attendee assistance.
• Collaborate with event staff and security personnel.
• Assist in crowd management and flow control.
• Respond to security incidents following protocols.
• Monitor areas to enforce rules and safety procedures.
• Resolve attendee complaints in a calm, professional manner.
• Adhere to company policies and guidelines.

Skills

Customer service

Communication skills

Teamwork

Observation skills

Problem-solving

Flexibility

Education

High school diploma or equivalent

Tools

Security license

Job description

BEST Crowd Management in Des Moines, IA is seeking an Event Security professional for the Val Air Ballroom. You will assist with event setup, monitor access points, and provide friendly customer service while maintaining safety and order.

This part-time role requires strong communication, teamwork, and the ability to stand for long periods. Applicants should have a high school diploma and a valid security license where required.