Event Services Manager — Banquets & Conferences

Rivers Casino; Pittsburgh (Allegheny County); On-site; USD 52,000 - 75,000; Full time

Job summary

Rivers Casino Pittsburgh is seeking a Convention Service Manager to oversee on-site banquet and group event operations, ensuring flawless execution from contracting through post-event follow-up.

The role requires coordinating room blocks, BEOs, catering details, vendor liaising, and ensuring revenue opportunities are maximized while maintaining exceptional guest experiences. On-site, full-time, holidays/weekends as needed.

Qualifications

• Experience in banquet/event planning and related operations.
• Strong interpersonal communication and guest service skills.
• Ability to work flexible shifts including weekends/holidays.

Responsibilities

• Cultivate client partnerships and ensure details are executed for successful events.
• Organize all group bookings, catering, BEOs and site logistics from start to finish.
• Review contracts, room blocks and attrition clauses with clients.
• Coordinate with hotel departments to maximize revenue and guest satisfaction.

Skills

Banquet planning

Event coordination

Interpersonal skills

Microsoft Office

Tools

Microsoft Office

Job description

Rivers Casino Pittsburgh is seeking a Convention Service Manager to oversee on-site banquet and group event operations, ensuring flawless execution from contracting through post-event follow-up.

The role requires coordinating room blocks, BEOs, catering details, vendor liaising, and ensuring revenue opportunities are maximized while maintaining exceptional guest experiences. On-site, full-time, holidays/weekends as needed.