Event Services Manager

Lancer Hospitality; Stamford (CT); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401k

Paid time off

Tuition reimbursement

Commuter benefits

Employee assistance program

Job summary

Elior North America is seeking an experienced Event Manager to plan, direct, and coordinate catered events in Stamford, CT. You will liaise with sales, culinary and operations teams to meet client needs and ensure flawless execution.

Responsibilities include updating CaterXpert data, reviewing floorplans, and managing payments and AR. A Bachelor’s in Management and strong organizational skills are preferred. Competitive compensation and benefits package offered.

Qualifications

• 3 years of catering/food-beverage and event experience.
• Very organized.
• Able to work independently and make the right decisions for the business.
• Basic PC knowledge and Word & Excel.
• Basic math knowledge (fractions and percentages).
• Bachelor’s Degree in Management.

Responsibilities

• Maintain up-to-date catering event info in CaterXpert.
• Review floorplans, day-of supervisor packets, pack lists and rentals.
• Communicate procedures to on-site staff and teams.
• Assist in setup and execution of events.
• Ensure event rentals have scheduled deliveries/pickups.
• Maintain calendar of events and attend meetings.
• Coordinate with sales, culinary and booking staff on menus.
• Manage payments/deposits and AR review for events.
• Troubleshoot and make quick judgments on site.
• Manage staff and disciplinary actions when needed.
• Secure post-event photos and follow-up.

Skills

Catering/event experience

Organized

Independent work

MS Word/Excel

Basic math (fractions/percent)

Education

Bachelor’s Degree in Management

Tools

CaterXpert

Job description

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The Role at a glance:

We are looking to add an experienced, motivated event manager to our Constellation Culinary Group team in Stamford, CT, As an event manager, you will have the opportunity to Plans, directs, and coordinates catered events. Assists in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer/client needs to the appropriate personnel, directly supporting the needs/goals of the Senior Director of Sales. Develops and maintains catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event.

What you'll be doing:

• Ensuring all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines.
• Review event floorplans, day of supervisor packets, pack lists and rental equipment to ensure all information is current and correctly distributed.
• Responsible for communicating SCG procedures, standards and expectations to all event staff when on-site. They will be responsible for communicating all pertinent event information to the culinary and operations teams and for completing the day of supervisor packet for use on site.
• Assisting in the setup and execution of events
• Ensure that event rentals have scheduled deliveries and pickups that are convenient for specialist or venue manager
• Maintain calendar of events through Outlook and attend all necessary event meetings and conference calls.
• Communicate with sales, culinary and booking staff, as needed, to ensure understanding of menus and client needs
• Responsible for the collection and submission of all payments and deposits as it relates to contracted events. They are responsible for ensuring that these payments are on time and responsible for reviewing the weekly AR report and correcting any discrepancies and/or collecting any late payments.
• Responsible for nimble trouble shooting and determining the best judgment calls when a quick decision needs to be made.
• Managing a staff, holding them accountable for their work and disciplining as needed.
• Follow up with photographer’s post event to request event photos
• Act as first point of contact for general leads and gather as much detailed information as needed
• Process event closeouts on following day of each event
• Send out nightly event reminders to internal staff

What we're looking for:

Must-haves:

• 3 years of catering/food-beverage and event experience
• Very organized
• Able to work independently and make the right decisions for the business
• Basic PC knowledge and comprehension (Word & Excel)
• Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages)

Nice-to-haves:

• Bachelor’s Degree in Management

Compensation Range

$80,000 - $90,000

• Medical (FT Employees)
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

Started in the 1970s as a family-owned catering company, Abigail Kirsch has grown into one of New York’s premier caterers. Our steady growth has allowed us to bring our hospitality, service, and delicious food to Connecticut, Westchester, and New York City.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury