Event Services Lead – Live Production & Guest Experience

Hard Rock International; Las Vegas (NV); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Hard Rock International is seeking an experienced Event Service Manager to lead event efforts that align with the cafe operating strategy and uphold brand standards. This role will support the Cafe’s Senior Leadership Team to meet or exceed business objectives.

You will coordinate staffing, vendor relations, and client communications to deliver memorable experiences while maintaining quality, safety, and compliance across all events.

Qualifications

• Training Standards Adhering to Company training standards
• Proficient in Microsoft Office and Amadeus/Delphi
• Ensures all company and established (event) O.P.’s
• College coursework preferred, High School Diploma or Equivalent
• Minimum 5 Years Event Management Experience
• Proficiency Communicating (speaking, reading, writing) in English
• Proficient in Word, Excel, PowerPoint and Delphi
• Communication Organization Detail Oriented Self-Motivated Positive Attitude

Responsibilities

• Administration / General Update and maintain details on Banquet Event Orders
• Follow through on all deposits as outlined in the contract
• Coordinate parking requests and bus drop off
• Obtain pricing and secure items for groups from outside vendors
• After receiving invoices, input purchase order information for payment to vendors
• Close out files for Accounting
• Event Management Work with all operating areas to develop staffing schedules
• Coordinate load in, production and event time lines with client, operations and external vendors
• Develop custom creative events as needed
• Coordinate with Kitchen Operations changes in menu selections and/or quantities
• Work with Sales Managers and assist with site visits and tastings
• Serve as point during events for internal and client communication
• Communicate with all operating areas the expectations for the event
• Coordinate all talent rider information (technical and food & beverage)

Skills

Event management

Communication

Organization

Detail oriented

Self-motivated

Positive attitude

English proficiency

Team coordination

Education

College coursework preferred

High School Diploma or Equivalent

Tools

Microsoft Office

Amadeus

Delphi

Job description

Hard Rock International is seeking an experienced Event Service Manager to lead event efforts that align with the cafe operating strategy and uphold brand standards. This role will support the Cafe’s Senior Leadership Team to meet or exceed business objectives.

You will coordinate staffing, vendor relations, and client communications to deliver memorable experiences while maintaining quality, safety, and compliance across all events.