Event Services - Front of House Usher

Belmont University; Nashville (TN); On-site; Full time

Job description

Employment Type

Student Employee

Hourly Rate

15.00

Special Note

All students are required to read the BU Student Employment Policy prior to submitting an application. All Federal Work-Study students should read the program rules and regulations located at http://www.belmont.edu/sfs/employment/fws.html

Primary Duties And Responsibilities

The Front of House Team encompasses multiple positions including Usher and House Manager.

These positions operate on a flexibly scheduled basis for events hosted at Belmont University in the Curb Event Center arena, Fisher Center for the Performing Arts, and other event spaces across campus.

The Usher position assists in crowd management for events through duties included, but not limited to, ticket taking, assisting patrons in seating area, controlling access to events based on a credential system, getting guests to safety in emergency situations, acting as a general customer service representative, and helping to ensure every guest has an enjoyable experience while attending each event.

Qualifications

Required Qualifications

• Able to provide great customer service.
• Must be able to work some nights and weekends.
• Friendly, personable, and a team player.

Required Education

Must be enrolled as a student at Belmont University. Specify if the student must be a particular major or particular year in school.

Required Experience

• No previous experience required.
• Willingness to learn and participate in training.
• Preferred Experience: Customer service, hospitality, or guest relations experience.
• Preferred Experience: Event, venue, or volunteer experience.
• Preferred Experience: Experience working with the public.
• Preferred Experience: Experience in a collaborative, team-oriented environment.
• Preferred Experience: Ticket scanning experience.