Event Services Assistant

UNC Charlotte; Charlotte (NC); On-site; USD 16,000 - 23,000; Part time

Job summary

The University of North Carolina at Charlotte is seeking an Event Assistant to support event coordination across campus venues, including commencements, concerts, and basketball games. You will assist with game day operations, setup, and on-site event services, ensuring smooth execution and safety.

The role requires strong customer service, excellent communication, and the ability to manage multiple tasks in a fast-paced environment, with occasional nights, weekends, and holidays.

Qualifications

• Experience working athletics, conferences, or events.
• Strong background in customer service, safety, and security.
• Knowledge of Microsoft Applications including Word, Excel.
• Well organized with the ability to prioritize and handle multiple assignments.
• Ability to work independently in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Detail-oriented.

Responsibilities

• Event Coordination: assist with event planning and coordination for commencements, concerts, meetings, student events, and other special events; provide event services for UNC Charlotte venues and basketball/volleyball games.
• Game Operations: assist with game day operations for athletics venues.
• Event coverage includes opening/closing responsibilities, assisting with event personnel, and troubleshooting during events.
• Facilities Services: assist budgeting, invoicing, cost control, inventory, safety reports, payroll functions.
• Technical Services: provide support for sound systems, lighting, audiovisual equipment, and video presentation.
• Building Services: supervise building services staff, setting up events and equipment.
• Maintenance Services: learn preventative maintenance, safety inspections, and special projects.

Skills

Events coordination

Customer service

Microsoft Word

Microsoft Excel

Organizational skills

Independent work

Written and verbal communication

Attention to detail

Tools

Word

Excel

Job description

Please see Special Instructions for more details.

*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Workers' Compensation provisions. However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker – i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.

Special Notes Regarding Eligibility for the High Deductible Health Plan

• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

The incumbent in this position is required to have a regularly flexible schedule to accommodate events schedule, including nights and weekends. Occasional holiday work required.

This position is designated as mandatory staff during adverse weather or emergency events and, when contacted to report to work, the employee is expected to reach the campus as quickly as possible using normal precautions as dictated by adverse weather conditions.

Pay Rate

Pay Rate $14.00/Hour

Departmental Preferred Experience, Skills, Training/Education

• Experience working athletics, conferences, or events.
• Strong background in customer service, safety, and security.
• Knowledge of Microsoft Applications including Word, Excel.
• Well organized with the ability to prioritize and handle multiple assignments.
• Ability to work independently in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Detail-oriented.

Duties and Responsibilities

Event Coordination: Assist with event planning and coordination that may include: commencements and graduations, concerts, meetings, student focused events, blood drives, fairs/festivals, and a variety of other special and rental events. This position will also provide event services and support for the Barnhardt Student Activity Center/Halton Arena including event support for the UNC Charlotte's Men's and Women's Basketball games and Women's Volleyball games.

Game Operations: Will also assist with game day operations and events for various other athletics venues including Jerry Richardson Stadium, Robert & Mariam Hayes Stadium, Sue M. Daughtridge Stadium, Irwin Belk Track and Field Center, Halton-Wagner Tennis Complex and Transamerica Field.

Event coverage will include but not limited to; event opening and closing responsibilities, assisting event personnel with various functions, and troubleshooting/problem-solving during events as required.

Other Work/Responsibilities

Facilities Services: Assist with administrative functions of the Facility Services Department, including budgeting, invoicing, cost control, equipment inventory, preventive maintenance, record controls, safety reports, event follow-up, and payroll functions.

Technical Services: Assist with administrative and daily technical support functions of the department, including sound systems, lighting, and audiovisual equipment, video presentation.

Building Services: Assist with administrative and daily supervision for the building services staff for the primary building cleaning as well as the set-up and equipment needs of the events for the facility. Assist with event setup, equipment, and operations for athletic facilities and events.

Maintenance Services: To assist and learn while working with our maintenance mechanics, to gain an understanding of how facility mechanical and HVAC systems work. Assist with our preventative maintenance programs as well as our safety inspections. Event Assistants also assist with any special project(s) related to the management of athletics and public assembly facilities.

Necessary Licenses or Certifications

Valid Drivers License

Proposed Hire Date

12/07/2026

Expected Length of Assignment

12 Months

Posting Open Date

11/02/2026

Posting Close Date

11/13/2026

9201 University City BlvdCharlotte, NC 28223